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H
Rating: 1 out of 5
Delivery on time and well packaged, thank you
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Everything is correct
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Y
Rating: 5 out of 5
5/5
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K
Rating: 5 out of 5
Fast delivery and good quality product
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M
Rating: 2 out of 5
I ordered a syringe with a tap and the saddle was not delivered, does not match the photos
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C
Rating: 5 out of 5
Very fast delivery. The Bontrager Pro 51 wheels are incredible on flat terrain and relatively effective on climbs. The side wind has not yet had a significant destabilizing effect compared to other wheels I have had in 50mm. Thank you.
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J
Rating: 5 out of 5
Very good site with advantageous prices and fast delivery
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A
Rating: 5 out of 5
Magnificent quality-price ratio, very diligent in preparation and shipping
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F
Rating: 5 out of 5
Everything was perfect
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Y
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
All good
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A
Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
As usual, no surprises. Order placed online and received at the ZI Echirolle store
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J
Rating: 5 out of 5
Order arrived quickly and in good condition. The products received are in line with what I expected.
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F
Rating: 5 out of 5
I took advantage of a discount on Hutchinson tires. Order received quickly
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D
Rating: 5 out of 5
Thank you for the choice. Top delivery. Deadlines respected. Good site
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R
Rating: 5 out of 5
Very good welcome, fast delivery, I recommend
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K
Rating: 5 out of 5
Good products, fast shipping, reasonable prices
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J
Rating: 5 out of 5
Order delivered quickly to the pickup point
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B
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Very good.
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J
Rating: 5 out of 5
Reactivity, very good compliance
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S
Rating: 1 out of 5
Fast delivery, however the package was very damaged, even crushed; fortunately it contained tires, otherwise I would have refused it. I regret that you did not want to take back my 25 tires.
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Response from Materiel-velo.com
Hello Serge,
Thank you for your feedback. We are glad that the delivery was fast, but we apologize for the condition of the package upon arrival. Unfortunately, we do not control the handling of the package once it is with the carrier.
We will report this information to them.
Best regards,
The team at Materiel-velo.com
Thank you for your feedback. We are glad that the delivery was fast, but we apologize for the condition of the package upon arrival. Unfortunately, we do not control the handling of the package once it is with the carrier.
We will report this information to them.
Best regards,
The team at Materiel-velo.com
D
Rating: 5 out of 5
Very fast delivery. It's the best!
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M
Rating: 5 out of 5
I have often ordered items from materiel velo, nothing to complain about, always perfect
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N
Rating: 5 out of 5
Order of Blackbird tires, the price, the delivery is excellent.
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A
Rating: 5 out of 5
Clear and precise site. Fast delivery. Products arrived in very good condition. Impeccable
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J
Rating: 5 out of 5
Perfect, I recommend
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P
Rating: 5 out of 5
Fast and compliant delivery. Complete choice.
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J
Rating: 5 out of 5
On-time delivery, product compliance.
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S
Rating: 5 out of 5
Fast shipping and interesting prices.
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R
Rating: 5 out of 5
Very good case easy to assemble
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P
Rating: 5 out of 5
Very fast delivery time. Compliant product
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D
Rating: 5 out of 5
Material meets my expectations
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X
Rating: 5 out of 5
Impeccable
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B
Rating: 5 out of 5
Order delivered as expected
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J
Rating: 5 out of 5
Respected deadlines, easy access store and helpful and available staff
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A
Rating: 5 out of 5
Very good
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