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S
Rating: 5 out of 5
Fast, very good value for money and a team that listens and knows what a commercial gesture is!
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
The treatment has been very good and the delivery very fast.
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M
Rating: 5 out of 5
Satisfied with my order, plus while talking with an employee from the Lille - Bondues store, I received usage advice. Bravo and thank you very much
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A
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
Very satisfied with your quality products that defy all competition, thanks to promotions I save money.
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G
Rating: 5 out of 5
Fast and well packaged, Trusted site. I recommend.
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G
Rating: 5 out of 5
good
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N
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Everything very good.
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J
Rating: 5 out of 5
An order shipped quickly, professional service.
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N
Rating: 5 out of 5
Ok very good
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R
Rating: 5 out of 5
Excellent
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F
Rating: 5 out of 5
Package well received.
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F
Rating: 5 out of 5
Top notch, nothing to complain about
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O
Rating: 5 out of 5
Perfect and very fast
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M
Rating: 5 out of 5
good
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B
Rating: 5 out of 5
Good phone contact. Attractive price. Fast delivery. I recommend without any problem.
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C
Rating: 5 out of 5
Longer delay than expected
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M
Rating: 5 out of 5
Price: 5 stars Products: 5 stars (discs, pads, pedal box) Delivery/packaging: 5 stars
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M
Rating: 5 out of 5
Efficiency and speed!!!
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P
Rating: 5 out of 5
Perfect, deadlines and products
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J
Rating: 5 out of 5
Satisfied
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T
Rating: 5 out of 5
This is my first Garmin GPS. To see as soon as I have used it
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J
Rating: 5 out of 5
Always very satisfied with Materiel-velo.com
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L
Rating: 5 out of 5
Perfect.
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J
Rating: 5 out of 5
Super fast delivery
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B
Rating: 5 out of 5
Very good Fast and in accordance with the order
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A
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Top!
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P
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Material corresponds in all points to the order. Deadlines respected
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F
Rating: 5 out of 5
Fast delivery. Top
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H
Rating: 5 out of 5
Satisfied with my order!! Perfect delivery with the post!! Perfect parcel tracking..thank you. Best regards..
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D
Rating: 5 out of 5
Competitive price with fast and secure delivery.
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S
Rating: 5 out of 5
Material delivered as ordered
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B
Rating: 5 out of 5
Very lightweight comfortable saddle short adapted for mountain biking
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D
Rating: 5 out of 5
Very satisfied for many years
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S
Rating: 5 out of 5
Very happy with the product as well as the service and the deadline
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T
Rating: 5 out of 5
Very fast and compliant
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A
Rating: 2 out of 5
A bit disappointed with my experience. The package arrived in a rather degraded state, which suggests that it was not handled with much care, either during its preparation or during transport (DPD). Nothing to say about the textile received, which was in good condition and met my expectations. However, the same cannot be said for the rest of the order: a tube of chain lubricant had a broken cap, and the ceramic grease tube was punctured.
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Response from Materiel-velo.com
Hello Alexandre,
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that your package arrived in a degraded state and that some items did not meet your expectations. Your feedback is valuable and helps us improve our services.
We will investigate this situation with our logistics team and with DPD to prevent this from happening again.
We will send you an email directly to find a quick solution.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that your package arrived in a degraded state and that some items did not meet your expectations. Your feedback is valuable and helps us improve our services.
We will investigate this situation with our logistics team and with DPD to prevent this from happening again.
We will send you an email directly to find a quick solution.
Best regards,
The Materiel-velo.com team