English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
P
Rating: 5 out of 5
very good follow-up on my orders and very good welcome at the store in Dijon
Translated reviews
Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Product conforms to the order. Ease of navigation on the site. No delivery issues
Translated reviews
R
Rating: 1 out of 5
Transport not great
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
M
Rating: 5 out of 5
Top customer service.
Translated reviews
G
Rating: 5 out of 5
Always on top Good handling of my order
Translated reviews
B
Rating: 5 out of 5
Delivered to the store, unpacked and checked at the counter, good service and serious.
Translated reviews
L
Rating: 5 out of 5
Perfect
Translated reviews
R
Rating: 5 out of 5
Hello Very satisfied with my last purchase (Assomia Pro RS 2 pedals). Delivery in 2 days Everything is perfect Have a good day René
Translated reviews
J
Rating: 5 out of 5
Satisfied good product
Translated reviews
A
Rating: 5 out of 5
Excellent material and outstanding seriousness
Translated reviews
F
Rating: 5 out of 5
Delivery good, description that does not match the packaging of Mavic for the wheels. Size good for the clothing.
Translated reviews
J
Rating: 1 out of 5
I paid for express shipping to receive my order within 48 hours, I received it the following week a bit disappointed next time I will opt for standard delivery as the price is not the same regards
Translated reviews
E
Rating: 5 out of 5
Always on top
Translated reviews
J
Rating: 5 out of 5
Great product delivered as expected
Translated reviews
J
Rating: 5 out of 5
Heartfelt purchase fast shipping
Translated reviews
B
Rating: 5 out of 5
good
Translated reviews
P
Rating: 1 out of 5
I ordered two Campagnolo 11-speed chain rivets. I received 1 rivet that matched the order and a second one that was completely different, packaged in a plastic bag and with dimensions not compatible with Campagnolo 11-speed chains. Of course, it's not a disaster, but when you order 2 rivets, you expect to receive 2 that match the order. If it's just a simple mistake, it's not a big deal (to err is human) but I have doubts because the barcodes of the two items were exactly the same. I made a return, and I received a credit. But time and shipping costs were lost. So there is still some room for improvement in the quality of order processing. I would like to specify that on other previous orders I had never had a problem and I still recommend this site for bike equipment.
Translated reviews
E
Rating: 3 out of 5
Delivery time not respected.
Translated reviews
E
Rating: 5 out of 5
Good advice Delivery as expected Deadline as expected Very happy
Translated reviews
P
Rating: 5 out of 5
fast delivery
Translated reviews
F
Rating: 5 out of 5
Order as expected and correct deadline.
Translated reviews
P
Rating: 5 out of 5
fast and hassle-free order
Translated reviews
S
Rating: 5 out of 5
Good information by phone about the product and ultra-fast delivery time.
Translated reviews
P
Rating: 5 out of 5
Impeccable package but additional delivery fees on the DOM which increase the cost of the ordered parts
Translated reviews
A
Rating: 5 out of 5
Perfect and fast delivery.
Translated reviews
J
Rating: 5 out of 5
Always satisfied with the service and advice, well done
Translated reviews
C
Rating: 5 out of 5
Quality service. Professional reviews.
Translated reviews
J
Rating: 5 out of 5
Very good
Translated reviews
P
Rating: 5 out of 5
TOP DELIVERY
Translated reviews
J
Rating: 5 out of 5
Good product, thank you
Translated reviews
T
Rating: 5 out of 5
Fast and in accordance with the order. Thank you
Translated reviews
T
Rating: 1 out of 5
Order with a 3-week delay
Translated reviews
L
Rating: 5 out of 5
top
Translated reviews
P
Rating: 5 out of 5
As usual, order and reception impeccable.
Translated reviews
P
Rating: 5 out of 5
I really like this site for bikes and moreover I have a store near my home and they are great
Translated reviews
Y
Rating: 5 out of 5
Delivery in accordance with the order. Good customer service.
Translated reviews
J
Rating: 5 out of 5
No worries, good reception
Translated reviews
B
Rating: 5 out of 5
always very efficient the ordering and delivery process, fast and reliable
Translated reviews