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E
Rating: 5 out of 5
product speed conforms to material bike it's serious
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
My usual chambers satisfied as usual
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F
Rating: 5 out of 5
Purchase experience perfect. Shipping and delivery very fast.
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A
Rating: 5 out of 5
Very satisfied with my purchase: BRYTON radar light, easy pairing with my GARMIN GPS counter. Easy to use and very efficient. Very good value for money.
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A
Rating: 5 out of 5
Delivery arrived quickly at the selected store and conforms to the order.
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J
Rating: 5 out of 5
Everything went very well!
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C
Rating: 5 out of 5
Availability and responsiveness!
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L
Rating: 5 out of 5
Perfect
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T
Rating: 5 out of 5
MV, it's Ali Baba's cave but without the thieves. Always well advised (thank you MV Bordeaux), quality and tested choice and very competitive prices. Very satisfied with this brand that nicely complements my visits to my bike shop when they do not have the part or tool I am looking for.
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P
Rating: 5 out of 5
Always on top "bike material" delivery done quickly thank you
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D
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very satisfied with my purchase. Delivery to the store is very convenient and we were very well received.
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A
Rating: 5 out of 5
Perfect transaction / fast delivery / reduced shipping costs.
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J
Rating: 5 out of 5
Excellent as usual. Received the package the day after the order.
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G
Rating: 1 out of 5
Delivery problem, the delivery point was changed and I found myself in the middle of Lyon, what a hassle!!
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Response from Materiel-velo.com
Hello Gérard,
Thank you for your feedback, and we are sorry to hear that you encountered difficulties with the delivery. We understand that this could have been frustrating. This event is, of course, independent of our will.
We will report the information to the carrier.
Best regards,
The team at Materiel-velo.com
Thank you for your feedback, and we are sorry to hear that you encountered difficulties with the delivery. We understand that this could have been frustrating. This event is, of course, independent of our will.
We will report the information to the carrier.
Best regards,
The team at Materiel-velo.com
D
Rating: 5 out of 5
Product conforms.
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H
Rating: 5 out of 5
Order received as requested; delivery on time.
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H
Rating: 5 out of 5
Nothing to report
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U
Rating: 5 out of 5
Available, good price and fast delivery
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G
Rating: 5 out of 5
Very good compared to the order
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M
Rating: 5 out of 5
Top I have placed 2 orders so far, fast shipping and very well packaged.
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A
Rating: 5 out of 5
Fast and efficient
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E
Rating: 5 out of 5
-
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S
Rating: 4 out of 5
Super product, the tires are great
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G
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
Fast delivery. Order conforms to what was ordered.
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B
Rating: 3 out of 5
I am happy with the merchandise received. However, I wanted to include a pair of wheels. I had found this item at a significantly lower price on another French site (about 30%). As proposed by Materiel-Velo, I asked if they wanted (could) match the price. The response was negative, without even an intermediate proposal. My project is therefore canceled or at least postponed.
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Response from Materiel-velo.com
Hello Bruno,
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the merchandise received. We understand your disappointment regarding the price alignment request and regret that we could not respond favorably. Your feedback is valuable and will help us improve our service. Please do not hesitate to reach out to us for any other questions or needs.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the merchandise received. We understand your disappointment regarding the price alignment request and regret that we could not respond favorably. Your feedback is valuable and will help us improve our service. Please do not hesitate to reach out to us for any other questions or needs.
Best regards,
The Materiel-velo.com team
M
Rating: 4 out of 5
Fast, conforms to the order
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G
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Super nothing to say
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D
Rating: 5 out of 5
Fast and conforms to the order
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D
Rating: 5 out of 5
Top
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O
Rating: 4 out of 5
Processing and shipping very fast, satisfied with the purchase. Too bad the responses to product questions never arrive. I almost didn't order from this site because of that.
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A
Rating: 5 out of 5
At the top
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P
Rating: 5 out of 5
Meets expectations.
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M
Rating: 5 out of 5
Very satisfied with the delivery
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D
Rating: 5 out of 5
always at the top
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A
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
The material arrived on time and corresponds well to the images
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T
Rating: 5 out of 5
Staff attentive and very responsive (I needed help during my order).
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