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J
Rating: 5 out of 5
As always, nothing to say, thank you.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 992 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 3, 4 and 5 stars
Reset filtersR
Rating: 5 out of 5
I bought a beautiful bike on materiel-velo.com. Everything went well, the delivery was fast and the bike was well packaged. This is not the first time I have shopped on this site and it will not be the last time. Reliable site with quality products and competitive prices.
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J
Rating: 5 out of 5
Well shaved
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G
Rating: 4 out of 5
fast and in accordance with the order but shipping costs a bit expensive
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J
Rating: 5 out of 5
Super top
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D
Rating: 5 out of 5
Everything went perfectly
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P
Rating: 5 out of 5
Order received quickly and with all the items
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F
Rating: 5 out of 5
Great site with a variety of choices, competitive prices, and a super responsive customer service. I recommend.
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B
Rating: 5 out of 5
Order and shipping nothing to say however Chronopost leaves something to be desired delivery scheduled for Thursday received on Monday but not at the desired delivery point
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N
Rating: 5 out of 5
ultra fast and efficient service
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B
Rating: 5 out of 5
Fast delivery and in accordance with the order.
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J
Rating: 5 out of 5
Order shipped very quickly. Serious site. Thank you
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F
Rating: 5 out of 5
Very good tires with an additional 20% discount. Fast delivery
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O
Rating: 5 out of 5
Great, thank you!
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A
Rating: 5 out of 5
Absolutely perfect
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M
Rating: 5 out of 5
Very pro
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M
Rating: 5 out of 5
Always very effective. Thank you.
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J
Rating: 5 out of 5
Everything perfect, it has been a pleasant experience, I will repeat.
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D
Rating: 5 out of 5
Product conforms to the description
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F
Rating: 5 out of 5
Excellent performance
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C
Rating: 5 out of 5
Very good, good team, thanks to them
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M
Rating: 5 out of 5
Super speed unbeatable efficiency
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L
Rating: 5 out of 5
Excellent
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M
Rating: 5 out of 5
Fast and affordable, plus I had a nice and professional online salesperson!
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P
Rating: 5 out of 5
Good performance, good product, good performance and fast delivery.
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C
Rating: 5 out of 5
Very good experience
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C
Rating: 5 out of 5
Quick efficient well done
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C
Rating: 5 out of 5
Perfect from start to finish
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C
Rating: 5 out of 5
Bike equipment has been the World Champion in selling cycling products for a long time in my opinion and I've been placing orders for years and I'm always satisfied. Thank you.
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R
Rating: 4 out of 5
I was 100% satisfied with my purchase at MV. Thank you very much. Until next time. Rudy
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P
Rating: 5 out of 5
Easy to order by phone, item conforms to the description on the site and interesting prices. Small issue with delivery, my package was delivered too early, I was on vacation and had to find someone to pick up the package even though I had specified at the order that I would be absent. The person at the order forgot to mention that I needed to call to trigger the shipment.
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Y
Rating: 5 out of 5
Excellent
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P
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Top
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G
Rating: 5 out of 5
Everything was perfect, order delivered very quickly, the best
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S
Rating: 1 out of 5
Return conditions impossible. You have to return the item to the store according to their email. We live 2.5 hours away!
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Response from Materiel-velo.com
Hello Mrs. MATON,
You can definitely return your item by post to: 671 rue de la farnière 69400 Gleizé.
We invite you to contact us privately so that we can help you with your procedures.
Best regards,
The team at Materiel-velo.com
You can definitely return your item by post to: 671 rue de la farnière 69400 Gleizé.
We invite you to contact us privately so that we can help you with your procedures.
Best regards,
The team at Materiel-velo.com
S
Rating: 5 out of 5
Nothing
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R
Rating: 5 out of 5
Material received very quickly Thank you
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G
Rating: 5 out of 5
very good service
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A
Rating: 5 out of 5
In line with my expectations
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