Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 769 published reviews

5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 3, 4 and 5 stars

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Pascal B.

Published on 27/11/2025 à 21h34 following a purchase from 15/11/2025

Fast delivery

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Serge V.

Published on 27/11/2025 à 21h31 following a purchase from 15/11/2025

Very good!

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Guillaume T.

Published on 27/11/2025 à 21h23 following a purchase from 14/11/2025

I am satisfied. Great choice of clothes and gear. Customer service is excellent. I recommend they are great

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Joel M.

Published on 27/11/2025 à 21h22 following a purchase from 14/11/2025

Easy order, material arrived quickly

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Philippe G.

Published on 27/11/2025 à 21h11 following a purchase from 16/11/2025

Fast and in accordance with the order

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Frederic A.

Published on 27/11/2025 à 20h51 following a purchase from 15/11/2025

very good in order on the site

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Bruno G.

Published on 27/11/2025 à 20h38 following a purchase from 14/11/2025

Very good

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Jean Claude J.

Published on 27/11/2025 à 20h33 following a purchase from 15/11/2025

excellent as usual

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Jean-Marc N.

Published on 27/11/2025 à 20h30 following a purchase from 15/11/2025

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Jean Marie M.

Published on 27/11/2025 à 20h11 following a purchase from 14/11/2025

order as described, delivered on time

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David M.

Published on 27/11/2025 à 20h10 following a purchase from 16/11/2025

Nothing less than top-notch.

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Pierre V.

Published on 27/11/2025 à 20h09 following a purchase from 15/11/2025

Perfect

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Patrick B.

Published on 27/11/2025 à 20h08 following a purchase from 14/11/2025

received a defective product

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Frank C.

Published on 27/11/2025 à 20h08 following a purchase from 15/11/2025

Very good commercial contact

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Serge A.

Published on 27/11/2025 à 20h07 following a purchase from 14/11/2025

Fast shipping, competitive prices, to recommend without reservation

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Pierre K.

Published on 27/11/2025 à 20h04 following a purchase from 14/11/2025

your advisors are always pleasant, attentive, expert and always find answers and solutions.

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Guillaume C.

Published on 27/11/2025 à 20h03 following a purchase from 15/11/2025

Light helmet and very pleasant to wear. Original look.

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Dominique C.

Published on 27/11/2025 à 20h01 following a purchase from 15/11/2025

Perfect

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Vincent B.

Published on 27/11/2025 à 20h00 following a purchase from 14/11/2025

Item as described, fast delivery.

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Marcel M.

Published on 27/11/2025 à 16h24 following a purchase from 10/11/2025

perfect

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Patrick Noël K.

Published on 27/11/2025 à 14h51 following a purchase from 12/11/2025

The washers provided for the SKS Rencompressor pump nozzle are not compliant with the SKS nozzle.

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Eric M.

Published on 27/11/2025 à 00h05 following a purchase from 09/11/2025

A safe bet in e-commerce.

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Romain P.

Published on 26/11/2025 à 20h00 following a purchase from 12/11/2025

Delivery on time, attentive customer service, very good.

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Pauline T.

Published on 26/11/2025 à 17h10 following a purchase from 06/11/2025

Good product very happy

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Remi D.

Published on 26/11/2025 à 17h01 following a purchase from 11/11/2025

Very satisfied, fast shipping.

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Frédéric F.

Published on 26/11/2025 à 13h31 following a purchase from 12/11/2025

Warm welcome, checking with the seller for product compliance, quick order pickup: very satisfied

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Charles R.

Published on 26/11/2025 à 12h32 following a purchase from 13/11/2025

Always simple and quick to order and be delivered by Materiel Velo, top notch!

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Camille O.

Published on 26/11/2025 à 08h54 following a purchase from 13/11/2025

Very happy with my bike and the customer service, available, attentive, and with great advice. I really appreciated being offered to have the bike assembled for me.

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Bernard S.

Published on 25/11/2025 à 18h45 following a purchase from 07/11/2025

Order went well

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Yves M.

Published on 25/11/2025 à 15h42 following a purchase from 13/11/2025

A rare site where the desired item was available... Thanks again because it made someone happy!!!

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Damien B.

Published on 25/11/2025 à 12h24 following a purchase from 13/11/2025

Compliant, fast, functional

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Gaëtan L.

Published on 25/11/2025 à 11h25 following a purchase from 04/11/2025

Perfect

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Pascal L.

Published on 25/11/2025 à 10h12 following a purchase from 13/11/2025

A lot of choices, many brands offered. Very good value for money. Fast delivery.

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Clément E.

Published on 25/11/2025 à 09h24 following a purchase from 13/11/2025

Fast shipping, I recommend

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Christophe F.

Published on 25/11/2025 à 09h22 following a purchase from 12/11/2025

Regular buyer, the site is serious but the product descriptions are not very reliable.

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Robert N.

Published on 25/11/2025 à 09h20 following a purchase from 13/11/2025

Delivery time a bit longer than expected.

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Romuald G.

Published on 25/11/2025 à 09h17 following a purchase from 13/11/2025

Good service

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Olivier A.

Published on 25/11/2025 à 09h09 following a purchase from 10/11/2025

Product descriptions, tracking and delivery fully meet expectations.

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Philippe G.

Published on 25/11/2025 à 09h08 following a purchase from 13/11/2025

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Christian A.

Published on 25/11/2025 à 08h26 following a purchase from 12/11/2025

Website with a lot of choices at interesting prices so I am renewing my Elite+ subscription

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