Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 3, 4 and 5 stars

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M
Michel R.
Rating: 5 out of 5
following a purchase from 03/10/2025
I appreciate the top level of customer relationship... which leads to my loyalty with of course... the essentials that are prices and products!
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L
Legendre G.
Rating: 5 out of 5
following a purchase from 02/10/2025
Smooth experience, wide range of products, overall very well-priced. Easy return of the item on the site. Improvement point: a pre-filled return by carrier at a reasonable price would be a plus. When choosing a pair of shoes, it's a bit of a lottery. The return cost me €13.90.
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D
Didier L.
Rating: 5 out of 5
following a purchase from 02/10/2025
good
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H
Hervé L.
Rating: 5 out of 5
following a purchase from 02/10/2025
Everything runs smoothly with bike material from order to delivery
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G
Geoffrey M.
Rating: 5 out of 5
following a purchase from 02/10/2025
Super
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G
Gilles G.
Rating: 5 out of 5
following a purchase from 27/09/2025
As usual, impeccable
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S
Sébastien V.
Rating: 5 out of 5
following a purchase from 02/10/2025
Perfect, well done
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P
Patrick M.
Rating: 5 out of 5
following a purchase from 30/09/2025
fast and efficient
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M
Marc S.
Rating: 5 out of 5
following a purchase from 29/09/2025
Package delivered quickly, with the right items and in a suitably sized package. Good communication.
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T
Thierry J.
Rating: 5 out of 5
following a purchase from 01/10/2025
Material conforms to the order, very fast delivery. Good advice on the site
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J
Jean Marc G.
Rating: 5 out of 5
following a purchase from 29/09/2025
Delivered very quickly.
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G
Gatien P.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very good, very responsive customer service, I recommend.
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L
Laurent T.
Rating: 5 out of 5
following a purchase from 29/09/2025
Nothing to report
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Y
Yohann L.
Rating: 5 out of 5
following a purchase from 30/09/2025
Very satisfied with the speed of shipping and the quality of service.
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L
Lionel B.
Rating: 5 out of 5
following a purchase from 17/09/2025
Nothing to report.
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G
Gilles L.
Rating: 5 out of 5
following a purchase from 30/09/2025
Great choice of items, super well-priced and lightning delivery. Very serious site.
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A
Antoine Q.
Rating: 5 out of 5
following a purchase from 01/10/2025
Hello, I made a misalignment error on my cassette, but that's my fault. Otherwise, as usual, perfect.
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P
Pierre-Francois P.
Rating: 5 out of 5
following a purchase from 01/10/2025
Perfect. Order received very quickly. Easy pickup. Top-notch
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N
Nicolas A.
Rating: 5 out of 5
following a purchase from 01/10/2025
Perfect!... thank you Bike Material!
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R
Robert D.
Rating: 5 out of 5
following a purchase from 01/10/2025
Material conforms to the order. Works perfectly.
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M
Mathis D.
Rating: 5 out of 5
following a purchase from 01/10/2025
A fan of Speedplay, these pedals with power sensor are great although they cost an arm. Pairing with my Garmin 830... no issues. I take them off to use on my second bike. Be careful to remember to recharge regularly (12 hours of use).
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E
Eric C.
Rating: 5 out of 5
following a purchase from 27/09/2025
Nothing to report
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J
Joel H.
Rating: 5 out of 5
following a purchase from 01/10/2025
Material carefully packaged and received on time.
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O
Olivier C.
Rating: 5 out of 5
following a purchase from 01/10/2025
Order received quickly, in good condition
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K
Karim L.
Rating: 5 out of 5
following a purchase from 30/09/2025
Meets my expectations
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L
Léo T.
Rating: 5 out of 5
following a purchase from 30/09/2025
Top
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C
Celine K.
Rating: 5 out of 5
following a purchase from 01/10/2025
Hello, great site, customer service responds very quickly.. package sent very quickly.. very good quality.. I recommend
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P
Patrick D.
Rating: 5 out of 5
following a purchase from 01/10/2025
As usual, no problems
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S
Stephane L.
Rating: 5 out of 5
following a purchase from 01/10/2025
Fast delivery, product as described.
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G
Gérard C.
Rating: 5 out of 5
following a purchase from 01/10/2025
Order conforms to my hopes
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D
Dominique T.
Rating: 5 out of 5
following a purchase from 01/10/2025
Just as I wanted, perfect.
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C
Christian B.
Rating: 5 out of 5
following a purchase from 01/10/2025
Fast very good
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P
Philippe D.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very good, fast.
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B
Bernard D.
Rating: 5 out of 5
following a purchase from 30/09/2025
Products delivered quickly in good condition..
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M
Michel G.
Rating: 5 out of 5
following a purchase from 01/10/2025
I have never been disappointed with the products purchased from bicycle equipment.
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J
Jean Louis L.
Rating: 5 out of 5
following a purchase from 29/09/2025
Very good and fast delivery.
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C
Christophe C.
Rating: 5 out of 5
following a purchase from 01/10/2025
Nothing to report.
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P
Patrick G.
Rating: 5 out of 5
following a purchase from 30/09/2025
very satisfied with the receipt of my order within a reasonable time
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P
Pierre S.
Rating: 5 out of 5
following a purchase from 01/10/2025
Super
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X
Xavier V.
Rating: 5 out of 5
following a purchase from 01/10/2025
Very good service and product received in perfect condition.
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