Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 768 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 3, 4 and 5 stars

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S
Serge B.
Rating: 5 out of 5
following a purchase from 21/09/2025
Super, as always with bike gear
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M
Martial C.
Rating: 5 out of 5
following a purchase from 21/09/2025
Nothing to report.
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Thierry G.
Rating: 5 out of 5
following a purchase from 22/09/2025
Fast and efficient.
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C
Christian A.
Rating: 5 out of 5
following a purchase from 22/09/2025
Order as expected, perfect for a purge of my Shimano Ultegra brakes, very interesting price and shipped quickly.
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Damien N.
Rating: 5 out of 5
following a purchase from 21/09/2025
Perfect!
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Sébastien A.
Rating: 5 out of 5
following a purchase from 20/09/2025
Very good.
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C
Claude B.
Rating: 5 out of 5
following a purchase from 22/09/2025
Order as expected and fast delivery.
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P
Philippe Q.
Rating: 5 out of 5
following a purchase from 21/09/2025
Compliant with my order. Delivery on time. Perfect, I recommend!
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Thierry H.
Rating: 5 out of 5
following a purchase from 22/09/2025
Quality material that meets my expectations
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Sébastien N.
Rating: 5 out of 5
following a purchase from 21/09/2025
One of the best online bike equipment sellers. Fast and free delivery in-store, always smiling welcome, a lot of availability and attractive prices. Top notch
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H
Hatim-Pierre F.
Rating: 5 out of 5
following a purchase from 22/09/2025
Everything was perfect, as usual with materiel-velo!
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Daniel P.
Rating: 5 out of 5
following a purchase from 22/09/2025
All received items perfectly match my wishes
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D
Didier H.
Rating: 5 out of 5
following a purchase from 20/09/2025
Good prices, good products delivered quickly, perfect!! Thank you
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B
Brigitte B.
Rating: 5 out of 5
following a purchase from 22/09/2025
Very good
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C
Cyril N.
Rating: 4 out of 5
following a purchase from 20/09/2025
Nothing to report, order conforms
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C
Christian P.
Rating: 5 out of 5
following a purchase from 21/09/2025
The ordered product delivered in the best time corresponds well to my wishes!
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S
Serge C.
Rating: 5 out of 5
following a purchase from 19/09/2025
Perfect
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R
Rob R.
Rating: 5 out of 5
following a purchase from 21/09/2025
Good choice of products and fast delivery
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Didier P.
Rating: 5 out of 5
following a purchase from 20/09/2025
Only the delays and delivery postponement bothered us.
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Georges G.
Rating: 5 out of 5
following a purchase from 21/09/2025
Fast delivery
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Pierre B.
Rating: 5 out of 5
following a purchase from 10/09/2025
Perfect
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F
Frederic L.
Rating: 5 out of 5
following a purchase from 21/09/2025
Fast delivery to a pickup point. Items received meet my expectations.
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Xavier L.
Rating: 5 out of 5
following a purchase from 19/09/2025
Top! As usual.
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Michael K.
Rating: 5 out of 5
following a purchase from 30/08/2025
Top
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Pascal C.
Rating: 5 out of 5
following a purchase from 21/09/2025
Never disappointed so far, perfect delivery speed and a wide choice of products at a reasonable price
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R Eric J.
Rating: 5 out of 5
following a purchase from 12/09/2025
Very good website with a wide choice of products and bikes... Attractive prices and a customer service available to answer your questions. I recommend!
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Jeroen G.
Rating: 4 out of 5
following a purchase from 16/09/2025
Unfortunately, this website could not provide Dutch.
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D
Dimitry G.
Rating: 5 out of 5
following a purchase from 19/09/2025
Trusted store
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C
Claude D.
Rating: 5 out of 5
following a purchase from 21/09/2025
good product and fast delivery
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Ponchon D.
Rating: 5 out of 5
following a purchase from 02/09/2025
After a little adjustment period, very good even on long distances
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Gilles T.
Rating: 5 out of 5
following a purchase from 20/09/2025
Nothing to report
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C
Christophe M.
Rating: 5 out of 5
following a purchase from 20/09/2025
Perfect
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Ludovic L.
Rating: 5 out of 5
following a purchase from 20/09/2025
Price and delivery time
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D
David R.
Rating: 5 out of 5
following a purchase from 20/09/2025
The choice, the price, the delivery time, we know why we order from materiel-velo! Thanks to all the people who work there!
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Jonathan S.
Rating: 5 out of 5
following a purchase from 20/09/2025
Great
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Paul G.
Rating: 5 out of 5
following a purchase from 20/09/2025
-
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Regis V.
Rating: 5 out of 5
following a purchase from 21/09/2025
Great choice of equipment, very competitive prices and delivery within the expected time. I order with complete confidence ....
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Christophe G.
Rating: 5 out of 5
following a purchase from 19/09/2025
Fast shipping and very good quality!
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F
François L.
Rating: 4 out of 5
following a purchase from 20/09/2025
Trustworthy site, technical advice before purchase, fast shipping. However, the customer service is not always great depending on who you get. They were unable to help me change a saddle cart screw for Argon 18 on the grounds that the model no longer existed (the bike purchased from them was less than 10 years old). I had to struggle quite a bit to find and order the right screw with its cylinder myself on Amazon.
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G
Guillaume F.
Rating: 5 out of 5
following a purchase from 21/09/2025
Perfect
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