Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
5 11,9k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 3, 4 and 5 stars

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P
Pierrick G.
Rating: 5 out of 5
following a purchase from 04/10/2025
Excellent service, fast and careful delivery
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Alex S.
Rating: 5 out of 5
following a purchase from 03/10/2025
Good purchase.
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Yves M.
Rating: 5 out of 5
following a purchase from 03/10/2025
Package received quickly, perfect.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 03/10/2025
Ok
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Laurent M.
Rating: 5 out of 5
following a purchase from 04/10/2025
Product really available, respect for delivery time, friendly welcome at the Bondues store.
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Dominique M.
Rating: 5 out of 5
following a purchase from 04/10/2025
I usually order from this site and am VERY satisfied
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Pascal B.
Rating: 5 out of 5
following a purchase from 05/10/2025
Delivered on time
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Jean Luc V.
Rating: 5 out of 5
following a purchase from 05/10/2025
Ok
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Vincent S.
Rating: 5 out of 5
following a purchase from 03/10/2025
Matériel Vélo has my full trust for years. Rigor in orders, respect for delivery times as well as quality advice make the seriousness of Matériel Vélo. Thank you to the whole team.
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Gilles M.
Rating: 5 out of 5
following a purchase from 05/10/2025
My phone contact immediately understood my expectation regarding mudguards for mountain bikes in tire size 29' x 2.4'. Excellent and quality advice.
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Lionel D.
Rating: 4 out of 5
following a purchase from 03/10/2025
Speed and punctuality. Thank you
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Catherine S.
Rating: 5 out of 5
following a purchase from 03/10/2025
Perfect
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Eric A.
Rating: 5 out of 5
following a purchase from 04/10/2025
Nothing to report, very satisfied with this first order for products not available from my usual supplier (Cassette remover and MTB handle of a particular brand). Very careful packaging and quick delivery (order on Saturday night, received on Wednesday morning in rural area)
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Thomas D.
Rating: 5 out of 5
following a purchase from 25/09/2025
Quality service for many years; I recommend
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Jean-Pierre P.
Rating: 5 out of 5
following a purchase from 04/10/2025
Very competent, very responsive
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Pierre M.
Rating: 5 out of 5
following a purchase from 03/10/2025
very good product
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Tony M.
Rating: 5 out of 5
following a purchase from 04/10/2025
Good order tracking!
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Anthony B.
Rating: 5 out of 5
following a purchase from 05/10/2025
Meets my expectations
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Robert I.
Rating: 5 out of 5
following a purchase from 05/10/2025
Order made Sunday evening, delivery at the relay point on Tuesday afternoon. Perfect.
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Elise L.
Rating: 5 out of 5
following a purchase from 05/10/2025
Order delivered quickly!
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Fernand M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect
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Patrick T.
Rating: 4 out of 5
following a purchase from 29/09/2025
Order received within the expected timeframe
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Guy D.
Rating: 5 out of 5
following a purchase from 05/10/2025
Fast and efficient
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Rémi B.
Rating: 5 out of 5
following a purchase from 03/10/2025
Fast delivery to the relay point, in accordance with my order
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Thomas G.
Rating: 5 out of 5
following a purchase from 03/10/2025
Very good, good prices and quite responsive
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Thierry L.
Rating: 5 out of 5
following a purchase from 05/10/2025
Serious site and fast delivery. Well-packaged products.
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Serge G.
Rating: 5 out of 5
following a purchase from 03/10/2025
Excellent site very well built, competitive prices, large choice of equipment
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Jean Philippe L.
Rating: 5 out of 5
following a purchase from 04/10/2025
Order as described arrived quickly
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Gilles M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Impeccable
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Pascal H.
Rating: 5 out of 5
following a purchase from 03/10/2025
Nickel
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Wilfried C.
Rating: 4 out of 5
following a purchase from 05/10/2025
Super fast but too expensive
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Jordan H.
Rating: 5 out of 5
following a purchase from 04/10/2025
Very satisfied with the product quality and delivery time.
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Daniel S.
Rating: 5 out of 5
following a purchase from 03/10/2025
Arrived as expected. Thank you
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Michel G.
Rating: 5 out of 5
following a purchase from 02/10/2025
After a wrong order, wrong color requested. A single phone call was necessary to modify the order and receive the product. Great.
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Julien I.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect
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Jean Michel M.
Rating: 5 out of 5
following a purchase from 04/10/2025
Delivery as promised and fast.
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Christian C.
Rating: 5 out of 5
following a purchase from 03/10/2025
Very good service
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Isabelle D.
Rating: 5 out of 5
following a purchase from 04/10/2025
Fast and efficient service.
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Guillaume V.
Rating: 5 out of 5
following a purchase from 03/10/2025
Always on top.
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