Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 008 published reviews
5 11,9k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 3, 4 and 5 stars

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R
Rene B.
Rating: 5 out of 5
following a purchase from 25/09/2025
super!!
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Patrick M.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very good service fast delivery Very good site.
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Joël H.
Rating: 5 out of 5
following a purchase from 25/09/2025
Satisfied. After a chaotic delivery and a defective product, the customer service was up to the task, by the way I thanked them for their responsiveness.
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Louis S.
Rating: 5 out of 5
following a purchase from 25/09/2025
Repair of my wheel covered by the warranty, perfect, thank you very much! Reasonable delay.
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F
Franck S.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very happy with the product and the delivery.
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Robin R.
Rating: 5 out of 5
following a purchase from 25/09/2025
Fast delivery Product complies
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Stéphane M.
Rating: 4 out of 5
following a purchase from 25/09/2025
Hello, Still very satisfied with bike equipment. But a little surprise related to a gift voucher. I made a fairly large order to benefit from reduced shipping costs, but once I validated my gift voucher, the amount dropped to €0, and I had to pay the shipping costs. It would be better if the gift voucher was taken into account after calculating the shipping costs. Thank you
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Patrick T.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very well arrived with a very low delivery price
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Olivier B.
Rating: 5 out of 5
following a purchase from 23/09/2025
Fast shipping, very good
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Philippe B.
Rating: 5 out of 5
following a purchase from 23/09/2025
I found the product I was looking for, clearly specified (cassette 11V 11-34), at an interesting price, with free and fast delivery. Assembly and testing completed since. Very satisfied.
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Hubert G.
Rating: 5 out of 5
following a purchase from 21/09/2025
Delivery and tracking very fast.
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Jérôme B.
Rating: 5 out of 5
following a purchase from 23/09/2025
Perfect as usual, deadlines are spot on
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Remi N.
Rating: 5 out of 5
following a purchase from 12/09/2025
perfect delivery on time and hours
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Hervé M.
Rating: 5 out of 5
following a purchase from 24/09/2025
Correct prices, fast delivery and corresponds to the ordered items.
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Thomas L.
Rating: 5 out of 5
following a purchase from 19/09/2025
Fast and compliant
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H
Hervé F.
Rating: 5 out of 5
following a purchase from 24/09/2025
Fast delivery, compliant, interesting price.
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Sylvain B.
Rating: 5 out of 5
following a purchase from 24/09/2025
very serious site, fast shipping, remarkable customer service.
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Pascal S.
Rating: 5 out of 5
following a purchase from 18/09/2025
Super, not disappointed.
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Michel F.
Rating: 5 out of 5
following a purchase from 24/09/2025
Product meets my expectations and fast delivery
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Jean R.
Rating: 5 out of 5
following a purchase from 25/09/2025
Everything was OK, products conforming, as well as the delivery time.
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José R.
Rating: 5 out of 5
following a purchase from 09/09/2025
Professionals, no negative feedback to report. Very good site for cyclists.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very fast delivery. Order as expected. I recommend
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Jean Louis L.
Rating: 5 out of 5
following a purchase from 23/09/2025
Very good service!
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André P.
Rating: 5 out of 5
following a purchase from 21/09/2025
Serious, well-stocked with reasonable prices.
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Luis C.
Rating: 5 out of 5
following a purchase from 24/09/2025
Perfect understanding and treatment, I recommend it
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M
Michel S.
Rating: 5 out of 5
following a purchase from 23/09/2025
Top quality report
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C
Claude M.
Rating: 5 out of 5
following a purchase from 24/09/2025
Material conforms to my order and received quickly. I recommend.
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Jean Pierre P.
Rating: 5 out of 5
following a purchase from 24/09/2025
5 stars
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Hubert K.
Rating: 5 out of 5
following a purchase from 21/09/2025
The price is very good.
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Philippe L.
Rating: 5 out of 5
following a purchase from 24/09/2025
Serious, fast, and compliant
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Jean L.
Rating: 5 out of 5
following a purchase from 25/09/2025
Nothing to complain about, it was perfect. Delivered quickly too.
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G
Guillaume D.
Rating: 5 out of 5
following a purchase from 24/09/2025
Package received quickly and compliant.
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Patrick D.
Rating: 5 out of 5
following a purchase from 24/09/2025
Receipt conforms to the order.
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F
Frederic H.
Rating: 5 out of 5
following a purchase from 24/09/2025
I only order from them, no need to say more
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C
Claude P.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very good. You can count me among your new customers.
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Jean-Claude C.
Rating: 5 out of 5
following a purchase from 24/09/2025
PERFECT
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D
Dominique R.
Rating: 5 out of 5
following a purchase from 23/09/2025
Felip and material conform
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Olivier J.
Rating: 5 out of 5
following a purchase from 23/09/2025
A very good site
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Sylvain C.
Rating: 5 out of 5
following a purchase from 24/09/2025
Perfect, as always.
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M
Mario Manuel D.
Rating: 5 out of 5
following a purchase from 24/09/2025
Perfect order
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