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C
Rating: 5 out of 5
The customer service consideration was perfect
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 008 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Great price, great delivery time.
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J
Rating: 1 out of 5
I bought energy bars and gels for sports practice. I didn't pay attention to the very close marketing deadline. This point did not seem very visible on the purchase site. I find myself with 30 gels and 30 bars with average taste and to be consumed very quickly.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your opinion.
We understand your surprise regarding the close marketing deadline. However, it was clearly indicated in the title of the item on our site, to ensure transparent information to our customers. This point also justifies the reduced price applied to these products.
Please note that this date corresponds to a minimum durability date (MDD): after this period, the products present no health risk. There may simply be a slight loss of taste or nutritional effectiveness over time, but the bars and gels remain perfectly consumable.
We hope that despite this, the products will meet your needs. Please do not hesitate to contact us for any questions or suggestions.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your opinion.
We understand your surprise regarding the close marketing deadline. However, it was clearly indicated in the title of the item on our site, to ensure transparent information to our customers. This point also justifies the reduced price applied to these products.
Please note that this date corresponds to a minimum durability date (MDD): after this period, the products present no health risk. There may simply be a slight loss of taste or nutritional effectiveness over time, but the bars and gels remain perfectly consumable.
We hope that despite this, the products will meet your needs. Please do not hesitate to contact us for any questions or suggestions.
Best regards,
The Materiel-velo.com team
E
Rating: 5 out of 5
Fast and impeccable service;
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A
Rating: 5 out of 5
Always on top, keep it up
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N
Rating: 5 out of 5
Impeccable
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E
Rating: 5 out of 5
Respect for deadlines, order respected
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P
Rating: 5 out of 5
Perfect.
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P
Rating: 5 out of 5
fast delivery and product as described, perfect
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P
Rating: 5 out of 5
Very good, nothing to complain about.
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C
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Compliant and fast.
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T
Rating: 5 out of 5
Nothing to say, a serious site
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L
Rating: 5 out of 5
Very good, fast delivery, item conforms to the description, I recommend.
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J
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Everything is fine
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D
Rating: 4 out of 5
Good
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M
Rating: 5 out of 5
Perfect delivery
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P
Rating: 5 out of 5
Nothing to report
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O
Rating: 5 out of 5
Package arrived in good condition on time, I recommend the site, in case of doubt excellent availability and advice by phone!
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C
Rating: 5 out of 5
meets my expectations
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J
Rating: 5 out of 5
Everything was perfect
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P
Rating: 5 out of 5
Nothing to report
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Y
Rating: 5 out of 5
Perfect, order arrived very quickly, thank you
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P
Rating: 5 out of 5
Very good products Correct prices Requested pickup point was not respected Waste of time Too bad
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E
Rating: 5 out of 5
Very good product, fast delivery and perfect packaging
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F
Rating: 5 out of 5
The Dura Ace cassette is certainly the most expensive but also by far the lightest and has the longest durability.
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P
Rating: 5 out of 5
Competitive price and very fast delivery.
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J
Rating: 4 out of 5
Very good
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C
Rating: 5 out of 5
The order was very easy to place and the delivery time was respected. Recommended.
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N
Rating: 5 out of 5
Fast shipping, well-packaged parcel. No issues.
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J
Rating: 5 out of 5
Perfect. Quickly delivered and product as described
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H
Rating: 5 out of 5
Order received on the scheduled date and in accordance with my order.
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G
Rating: 5 out of 5
Nothing to report, which proves that everything was perfect.
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R
Rating: 5 out of 5
Very good and fast.
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S
Rating: 5 out of 5
I was able to get the sought-after products at the best price
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G
Rating: 5 out of 5
Order conforms to the request received at home, deadline respected, perfect.
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E
Rating: 5 out of 5
Totally satisfied, very fast delivery to the store, great
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C
Rating: 5 out of 5
model ordered compliant with my expectations
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F
Rating: 5 out of 5
Speed of sending products as per order 100% satisfied
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