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C
Rating: 4 out of 5
good
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 750 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very practical and effective
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C
Rating: 5 out of 5
Good quality/price ratio and fast delivery
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B
Rating: 1 out of 5
Hello, the delivery was scheduled according to DPD France on 13/08, the package arrived on 19/08. This is my second bad experience with this carrier that I will no longer use.
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Response from Materiel-velo.com
Hello,
Thank you for your message.
We are sorry for this delivery delay. This is unfortunately an incident beyond our control, related to the carrier.
We fully understand your frustration and will pass this type of feedback to our logistics partner to improve the service.
Thank you for your understanding.
Thank you for your message.
We are sorry for this delivery delay. This is unfortunately an incident beyond our control, related to the carrier.
We fully understand your frustration and will pass this type of feedback to our logistics partner to improve the service.
Thank you for your understanding.
J
Rating: 5 out of 5
I received my order well but I haven't tried them. I will equip them in front.
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V
Rating: 5 out of 5
Serious and always on time. I recommend
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P
Rating: 5 out of 5
Very fast delivery time. Excellent communication. Top-notch
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J
Rating: 5 out of 5
Replacement of adapters without any problem, a little tap with a mallet to fit them well. Thanks to Matériel-vélo for allowing me to ride during my vacation and quickly!
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L
Rating: 5 out of 5
Perfect, my GARMIN counter has found a new lease of life. I also hope this brand will find a solution to this problem... this is my second counter to which I have to add this aluminum part.....
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P
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Super pro!
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B
Rating: 5 out of 5
Perfect transaction (timing, ordered item...) Item a bit expensive but unavailable on other sites and with the manufacturer.
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J
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Good quality price ratio, neat packaging, I am very satisfied.
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T
Rating: 5 out of 5
fast delivery and compliant with pickup in a Matériel Vélo store
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M
Rating: 5 out of 5
The availability of the part allowed me to go back to training with my bike during my holidays. Thank you!
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B
Rating: 5 out of 5
Very good, received on time, order conforms
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D
Rating: 5 out of 5
Order acknowledged and delivered quickly
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E
Rating: 5 out of 5
Serious and fast delivery
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B
Rating: 5 out of 5
very good site but a bit expensive on the products
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P
Rating: 5 out of 5
It's a very good site to order bike items, the prices are interesting and the delivery is fast. I highly recommend this company.
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J
Rating: 5 out of 5
Magnificent
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J
Rating: 4 out of 5
Keep longer in the relay points
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G
Rating: 5 out of 5
Good product and on time despite the holiday period
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M
Rating: 4 out of 5
No problem with the ordered material. However, I was not delivered at home as requested. The delivery person left several packages at the relay point saying that the people from different orders were absent.
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M
Rating: 5 out of 5
Varied choice, attractive price, fast shipping.
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N
Rating: 1 out of 5
The BPM transmitter I sent you still does not work despite the instructions given in return by the Bryton team, regarding the update of the counter and the battery change after 3 minutes of waiting. What to do?
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Response from Materiel-velo.com
Hello,
Thank you for your message.
We are sorry to learn that your BPM transmitter still does not work despite the actions taken. This is an issue that falls under after-sales service. We invite you to contact us via our contact form so that we can assist you better.
Thank you for your understanding.
Thank you for your message.
We are sorry to learn that your BPM transmitter still does not work despite the actions taken. This is an issue that falls under after-sales service. We invite you to contact us via our contact form so that we can assist you better.
Thank you for your understanding.
S
Rating: 5 out of 5
Very serious site, with good prices. Many orders with them and always satisfied! Fast delivery.
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J
Rating: 5 out of 5
Nothing to report.
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P
Rating: 5 out of 5
Low price and promotion on the item I ordered. Speed of delivery.
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
still as fast, quality and price impeccable, nothing to add
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J
Rating: 5 out of 5
Correct prices and fast delivery
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N
Rating: 5 out of 5
Top
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D
Rating: 5 out of 5
Very serious site, fast shipping and delivery. I am fully satisfied with my purchase!
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P
Rating: 5 out of 5
Very satisfied with the offer Material Bike
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N
Rating: 5 out of 5
Customer service is top-notch, as usual, very good site, thank you.
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S
Rating: 5 out of 5
very satisfied. the product corresponds to my order.
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M
Rating: 5 out of 5
very serious and very fast shipping nothing to complain about perfect
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C
Rating: 3 out of 5
Chain attachment confirmed. Mudguard damaged. Returned at my expense. Materiel vélo is sending me another one. Shipping costs at their expense which I negotiated.
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