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R
Rating: 4 out of 5
cool
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 988 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
The equipment matched the description, and delivery was fast. I recommend this bike equipment.
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E
Rating: 4 out of 5
Products meet my expectations. Delivered on time. I recommend it
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M
Rating: 4 out of 5
Reliable seller. Delivery took a little longer because the product was out of stock, but the price was attractive.
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R
Rating: 4 out of 5
Delivered on time, package was fine
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A
Rating: 4 out of 5
Product as described, except for the heart rate monitor strap, but customer service sent me another one that works perfectly. I recommend this site. Alain
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P
Rating: 4 out of 5
Always super easy, with equipment that meets my needs. Delivery is always great, fast, and on time. Thanks to the whole team.
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T
Rating: 4 out of 5
Article in accordance with the announcement
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G
Rating: 4 out of 5
Prfect
S
Rating: 3 out of 5
Product out of stock
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D
Rating: 3 out of 5
Unfortunately, I made a mistake. SRAM has two types of fittings: one for DOT fluid (red) and the other for oil (green). I ordered the wrong one.
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G
Rating: 4 out of 5
Good price, good material, but on the other hand, way too much waste in the shipment. The box was way too oversized compared to the products. I ordered two pads and they were delivered in an enormous box. A padded envelope would have sufficed. Thank you nonetheless for the product, everything else is perfect.
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J
Rating: 3 out of 5
Order received on time, but very disappointed with the delivery, which was not delivered to the specified location at all. This is the second time this has happened with the same delivery driver.
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F
Rating: 4 out of 5
Great
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J
Rating: 3 out of 5
Package delivered to a pickup point??? Delivery was supposed to be to my home. Strange. You owe me €1. Best regards.
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R
Rating: 4 out of 5
Fast delivery, I recommend this site
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F
Rating: 4 out of 5
Fast shipping and adjusted to what I expected.
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C
Rating: 4 out of 5
material meets my expectations meets my expectations
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N
Rating: 4 out of 5
Fast and compliant order delivery
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J
Rating: 4 out of 5
Nothing to report
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B
Rating: 4 out of 5
excellent as usual
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J
Rating: 4 out of 5
In line with my expectations
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S
Rating: 4 out of 5
Order received partially, the material in stock was not. Waiting for complete reception. No additional costs for the separate order
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P
Rating: 4 out of 5
ORDER AND DELIVERY WENT AS AGREED
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M
Rating: 4 out of 5
A lot of choices, in stock.
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J
Rating: 4 out of 5
COMPLIANT
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R
Rating: 4 out of 5
Hello to you, very satisfied with your services except that I can no longer find certain products that I used before, otherwise very good and quite fast. THANK YOU to all of you.
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J
Rating: 4 out of 5
Good experience
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P
Rating: 4 out of 5
fast delivery however the item is not suitable for my old shoes
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G
Rating: 4 out of 5
fast and in accordance with the order but shipping costs a bit expensive
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R
Rating: 4 out of 5
I was 100% satisfied with my purchase at MV. Thank you very much. Until next time. Rudy
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S
Rating: 1 out of 5
Return conditions impossible. You have to return the item to the store according to their email. We live 2.5 hours away!
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Response from Materiel-velo.com
Hello Mrs. MATON,
You can definitely return your item by post to: 671 rue de la farnière 69400 Gleizé.
We invite you to contact us privately so that we can help you with your procedures.
Best regards,
The team at Materiel-velo.com
You can definitely return your item by post to: 671 rue de la farnière 69400 Gleizé.
We invite you to contact us privately so that we can help you with your procedures.
Best regards,
The team at Materiel-velo.com
H
Rating: 4 out of 5
Delivered quickly. Exactly what I ordered.
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J
Rating: 4 out of 5
Good service and diligent.
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B
Rating: 4 out of 5
Material received on time
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J
Rating: 4 out of 5
Satisfied customer for a few years. Following the purchase of a pair of gloves that turned out to be defective, the customer service exchanged them for me. Serious company.
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M
Rating: 1 out of 5
Thank you for the service, order and delivery in record time 48 hours, I am always satisfied with my products ordered on the site.
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J
Rating: 4 out of 5
Overall it's fine
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