The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
completely useless, I still haven't received anything
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Response from Materiel-velo.com
Hello Gilles,
We understand your disappointment and we are really sorry to hear that you have not yet received your order. Your order has been available at the Grenoble store since yesterday.
Best regards,
The Materiel-velo.com team
J
Julien P.
Rating: 3 out of 5
following a purchase from 08/05/2026
Good however the bottle holder bumps against the aero support which leaves a gap between the bottle and the aero head. I had to adjust it.
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Maurice D.
Rating: 1 out of 5
following a purchase from 16/05/2026
Delivery a bit long but product good
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Ludovic D.
Rating: 1 out of 5
following a purchase from 27/05/2026
Fast delivery
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Daniel P.
Rating: 1 out of 5
following a purchase from 28/05/2026
Package entrusted to DPD on 28/05, delivered on 4/06, to be picked up by 12/06 at the latest, but I am absent until 15/06
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Rémy C.
Rating: 4 out of 5
following a purchase from 27/05/2026
Everything is fine
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Astrid Z.
Rating: 4 out of 5
following a purchase from 26/05/2026
I was delighted with the speed of my package, I recommend the continuity
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Lionel L.
Rating: 3 out of 5
following a purchase from 25/05/2026
Not the right SRAM pads
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Pierre B.
Rating: 4 out of 5
following a purchase from 24/05/2026
Hello, I had to return the jersey and the shorts at my expense because there is no correspondence between the letter and the measurements on the site. The rest of my order is fine. P.B.
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Jean Bernard S.
Rating: 4 out of 5
following a purchase from 25/05/2026
Received quickly and matches my expectations.
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Jean-Charles B.
Rating: 3 out of 5
following a purchase from 25/05/2026
Order preparation error or website error. Return of the paid product so I have to keep this product that does not suit me.
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Laurent L.
Rating: 3 out of 5
following a purchase from 25/05/2026
Nickel
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Alice L.
Rating: 4 out of 5
following a purchase from 21/05/2026
package arrived well, I have always ordered from this site, thank you again
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Emeric D.
Rating: 3 out of 5
following a purchase from 12/05/2026
delivery delay
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Lionel C.
Rating: 4 out of 5
following a purchase from 21/05/2026
.
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Dominique B.
Rating: 3 out of 5
following a purchase from 07/05/2026
Hello, I have received the products according to my wishes following order NXDXBZSEY. However, on Friday the 22nd I made a return request for the 2 jerseys via your site (return item) and I have not received a response. The two jerseys do not fit my size. They are way too tight. I am used to this brand but there is a big difference with the jerseys I use in size XL. I will make another request. Best regards,
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Cyrille L.
Rating: 1 out of 5
following a purchase from 06/05/2026
I ordered two tires in stock with a so-called delivery in 24/48 hours, and I received them more than 15 days later!
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Patrice M.
Rating: 3 out of 5
following a purchase from 19/05/2026
All good
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Yves M.
Rating: 4 out of 5
following a purchase from 18/05/2026
Nothing to report
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Jean Jacques G.
Rating: 4 out of 5
following a purchase from 18/05/2026
Price and delivery times
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Laurent P.
Rating: 1 out of 5
following a purchase from 15/05/2026
Delivery error, it happens, but the minimum is to do everything possible to rectify it without the customer bearing the costs.
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Stéphane T.
Rating: 4 out of 5
following a purchase from 07/05/2026
Order and product meet expectations
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Marc F.
Rating: 4 out of 5
following a purchase from 07/05/2026
Almost perfect Modified pickup point
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Jean-François B.
Rating: 1 out of 5
following a purchase from 10/05/2026
thank you for contacting me by phone to discuss this matter
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Julien B.
Rating: 3 out of 5
following a purchase from 14/05/2026
The expiration date should be indicated when it comes to nutrition products because I ordered some that go until 30/06/26 and I didn't know! Which is annoying...
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M
Michel L.
Rating: 3 out of 5
following a purchase from 13/05/2026
Straps too short, take one size up.
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Philippe N.
Rating: 4 out of 5
following a purchase from 13/05/2026
Good. I also wanted an R5 -023 axle for a Fulcrum Racing 5 wheel, not available apparently?
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Nicolas F.
Rating: 1 out of 5
following a purchase from 14/05/2026
Size of jersey does not comply with standards. Return at the customer's expense.
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Thierry L.
Rating: 3 out of 5
following a purchase from 10/05/2026
Delivery time always longer than expected at the order ' Otherwise well received
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Martine H.
Rating: 4 out of 5
following a purchase from 07/05/2026
Fast processing and delivery.
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Michel A.
Rating: 4 out of 5
following a purchase from 12/05/2026
4* because when we say colissimo without signature and being disabled receiving it with a signature means going to the post office and it's not practical. Otherwise excellent.
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Joel P.
Rating: 3 out of 5
following a purchase from 12/05/2026
I waited for an SMS in vain so I went to the store and there miracle it was indeed there
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Christophe C.
Rating: 4 out of 5
following a purchase from 12/05/2026
Perfect
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Erwan B.
Rating: 4 out of 5
following a purchase from 09/05/2026
I would have liked a free return for the headset where it was not the right size. Nevertheless, it was done quickly and I was able to order another headset and receive it quickly.
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Christophe D.
Rating: 4 out of 5
following a purchase from 10/05/2026
Fast and compliant
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Pierre F.
Rating: 4 out of 5
following a purchase from 10/05/2026
Always very good, never disappointed especially for the speed of shipping
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Jean-Luc B.
Rating: 4 out of 5
following a purchase from 10/05/2026
Top products, the delay between ordering and delivery is a bit long.
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Frédéric L.
Rating: 4 out of 5
following a purchase from 04/05/2026
Received 10-speed cassette in bulk in its packaging.
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Christian J.
Rating: 4 out of 5
following a purchase from 08/05/2026
Opened package parts falling at delivery
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Frédéric K.
Rating: 1 out of 5
following a purchase from 27/02/2026
Even if the order is finally complete, I can't really give you a good rating. My order arrived a few days ago but the order date was February 27, and it was indicated on the site that the product was available. Everything was sorted out long after......
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