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S
Rating: 5 out of 5
Always so neat!
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Order well received
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R
Rating: 5 out of 5
Top! Price, choice, fast shipping.
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D
Rating: 5 out of 5
-
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F
Rating: 5 out of 5
Fast shipping and excellent material.
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F
Rating: 5 out of 5
Fast and compliant delivery
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L
Rating: 5 out of 5
Very fast shipping. Well-packaged products.
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T
Rating: 5 out of 5
Order received on time. Very professional service. No missing items
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J
Rating: 5 out of 5
Very good. Compliant.
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G
Rating: 5 out of 5
Always on top with Material.
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J
Rating: 3 out of 5
Good evening, I suppose this situation is independent of your will, however, I had to wait two weeks to receive my package due to a stock shortage. However, during this time, the product remained available for sale online with a delivery time announced of 2 to 4 days, which surprised me. This is the first time this has happened to me so I do not hold it against you and I will continue to order from your site.
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Response from Materiel-velo.com
Hello Jacky,
Thank you for taking the time to share your experience. We understand your frustration regarding the delivery delay and the availability displayed for your product. Please know that we are doing everything we can to improve our stock management and avoid such situations in the future. We are pleased to know that you continue to trust us for your future orders and remain at your disposal for any questions.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience. We understand your frustration regarding the delivery delay and the availability displayed for your product. Please know that we are doing everything we can to improve our stock management and avoid such situations in the future. We are pleased to know that you continue to trust us for your future orders and remain at your disposal for any questions.
Best regards,
The Materiel-velo.com team
B
Rating: 5 out of 5
Fast shipping
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C
Rating: 5 out of 5
Order compliant with my request.
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Y
Rating: 5 out of 5
Received very quickly. Satisfied at %
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P
Rating: 5 out of 5
Good price, very fast shipping, perfect!
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P
Rating: 5 out of 5
Clear website, very easy to order
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H
Rating: 5 out of 5
Material available. Speed of delivery.
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O
Rating: 5 out of 5
Fast and efficient delivery
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P
Rating: 1 out of 5
Complete satisfaction.
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Y
Rating: 5 out of 5
satisfied with my order
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E
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Very good. Fast.
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M
Rating: 5 out of 5
Fast, correct, great price/quality
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R
Rating: 5 out of 5
Price and quality of the purchased product.
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F
Rating: 5 out of 5
Very good order delivery quality of the product
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G
Rating: 1 out of 5
Perfect. Great job to all your collaborators
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G
Rating: 5 out of 5
Great item.
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F
Rating: 5 out of 5
Fast and efficient
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F
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Ultra fast delivery and top product
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S
Rating: 5 out of 5
very fast
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G
Rating: 5 out of 5
Top!
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P
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very satisfied with the site, speed, info.
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T
Rating: 5 out of 5
Very fast shipping, serious store
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B
Rating: 5 out of 5
Items as described. Interesting prices. Fast delivery. Very satisfied with the service.
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E
Rating: 5 out of 5
Perfect delivery
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A
Rating: 5 out of 5
Fast order, site always efficient
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G
Rating: 5 out of 5
Top as always
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F
Rating: 5 out of 5
On the site, the material was announced as available in the Villefranche store. On site, not at all, the brand was not on the shelf. Had to buy online.
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