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A
Rating: 5 out of 5
Nothing more to say, easy order, fast delivery to the relay, very satisfied with Matériel-vélo.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
Product ordered, very quickly shipped and received. On the site, the photo (imprecise) and the little information should be improved (indication, among other things, of the diameters of handlebars on which these mirrors fit).
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J
Rating: 5 out of 5
Competitive prices and fast delivery
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E
Rating: 5 out of 5
Fast and careful shipping. I recommend.
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E
Rating: 5 out of 5
Loyal customer of Matériel vélo, I bought a Pinarello dogma F 2024 frame kit from them three years ago. A crack appeared on the frame and Matériel Vélo opened a warranty with Pinarello. They agreed to replace the frame kit with the new model (New Dogma 2025) and even offered me mineral oil to perform the purge, a handlebar tape, and two hoses. They regularly kept me informed about the progress of the warranty and committed to a delivery time for the new frame which they respected. It is during this type of experience that one can judge the quality of a company. I recommend Matériel vélo without any reservation. It is the best online sales company.
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R
Rating: 5 out of 5
Very good service from Matériel-Vélo, order received in a timely manner.
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P
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
No problems with each order, I am not disappointed by the speed and delivery by DPD
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C
Rating: 5 out of 5
I am very happy with my purchase.
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P
Rating: 5 out of 5
Very good!! Highly recommend!!
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F
Rating: 5 out of 5
Super
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P
Rating: 5 out of 5
Order received well within the timeframe,
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H
Rating: 5 out of 5
Perfect, everything was as ordered.
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D
Rating: 5 out of 5
Perfect
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P
Rating: 3 out of 5
Very satisfied with the product, not with the delivery. Carrier (DPD) did not respect the address of the chosen pickup point but delivered to an address far from my home
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
As always, top-notch, fast delivery, competitive prices
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T
Rating: 5 out of 5
Deadlines respected, quality product
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P
Rating: 5 out of 5
Very good Fast shipping.
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B
Rating: 5 out of 5
Well received within the deadlines, perfect
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C
Rating: 5 out of 5
Speed of shipping, good quality/price ratio
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T
Rating: 5 out of 5
perfect
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A
Rating: 3 out of 5
Very good for deliveries in mainland France, the DOM is another matter. Territorial continuity
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J
Rating: 5 out of 5
Everything is perfect, fast delivery, good products
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S
Rating: 5 out of 5
very fast shipping
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J
Rating: 5 out of 5
very professional site, from contact to delivery everything was perfect
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C
Rating: 5 out of 5
In line with my expectations, order processed and sent quickly, fast delivery time, top-notch, thank you
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S
Rating: 5 out of 5
Product meets expectations, fast delivery
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K
Rating: 5 out of 5
Very fast shipping and product as described!
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V
Rating: 1 out of 5
The glasses do not match my order, the arms are also twisted...
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Response from Materiel-velo.com
Hello,
Thank you for your feedback. We are sorry to hear that the glasses do not match your order and that the arms are twisted. To resolve this issue, we invite you to contact our customer service who will be happy to assist you.
Best regards,
The Materiel-velo.com team
Thank you for your feedback. We are sorry to hear that the glasses do not match your order and that the arms are twisted. To resolve this issue, we invite you to contact our customer service who will be happy to assist you.
Best regards,
The Materiel-velo.com team
P
Rating: 5 out of 5
Impeccable
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M
Rating: 5 out of 5
Super very good
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M
Rating: 5 out of 5
From ordering to delivery everything is as expected and thanks to the whole team.
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E
Rating: 5 out of 5
Fast order and compliant
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G
Rating: 5 out of 5
Effective
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A
Rating: 5 out of 5
Top!
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G
Rating: 5 out of 5
Quick handling and delivery
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R
Rating: 5 out of 5
Excellent shopping experience and very good advice
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M
Rating: 5 out of 5
Quick and affordable price
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T
Rating: 5 out of 5
Product compliant and well packaged +++
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