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D
Rating: 5 out of 5
Fast and careful delivery, in accordance with the order. Thank you
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 3 and 5 stars
Reset filtersI
Rating: 5 out of 5
Everything is ok
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P
Rating: 5 out of 5
Very fast delivery, therefore very happy.
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D
Rating: 5 out of 5
Delivery before the scheduled date. Package perfectly wrapped. I recommend.
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C
Rating: 5 out of 5
Product ordered at a very attractive price. Delivery on time, product received perfectly packaged. An experience I will repeat without worries.
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P
Rating: 5 out of 5
Always very satisfied with this site (quality and delivery) after many purchases.
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D
Rating: 5 out of 5
Great but it's a shame that no gift or discount has been given as a good customer for years. Dominique Burkart
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C
Rating: 5 out of 5
Products conform to the order
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D
Rating: 5 out of 5
Always satisfied. Thank you.
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N
Rating: 5 out of 5
It's perfect
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A
Rating: 5 out of 5
Clear and easy-to-use website, wide selection, useful information, fast delivery and well-packaged material.
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D
Rating: 5 out of 5
Package delivered very quickly
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L
Rating: 5 out of 5
Good advice on the material before buying it, order placed on Thursday and received on Saturday, really great. Complete order and delivered without any damage. For prices, they are the cheapest on the market for a very large number of items, I had almost 60 euros difference on my entire order when ordering from other more well-known sites. I recommend this site.
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M
Rating: 5 out of 5
Delivery as per order
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N
Rating: 5 out of 5
Perfect !!!! thanks to the Gradignan store for their service
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G
Rating: 1 out of 5
Fast delivery of products to French Guiana
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Response from Materiel-velo.com
Hello Georges,
Thank you for your feedback and we are pleased to hear that you appreciated the speed of our delivery in French Guiana. However, you gave one star out of five which does not really correspond to your opinion.
Could you please modify it?
Best regards,
The Materiel-velo.com team
Thank you for your feedback and we are pleased to hear that you appreciated the speed of our delivery in French Guiana. However, you gave one star out of five which does not really correspond to your opinion.
Could you please modify it?
Best regards,
The Materiel-velo.com team
P
Rating: 5 out of 5
Very good.
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C
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Very professional
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D
Rating: 5 out of 5
very responsive, fast delivery.
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O
Rating: 5 out of 5
Good service
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P
Rating: 3 out of 5
Item presented on the Internet does not correspond to the accounting of the bike of the Home Trainer, which was well mentioned on the site (hence 1 star). Nevertheless, very quick reaction for a return at no charge (which is worth 5 stars on this point). Hence an average of 2 stars
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P
Rating: 5 out of 5
Very good, order sent very quickly, as usual. Top bike equipment.
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Y
Rating: 5 out of 5
Super service
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J
Rating: 5 out of 5
Ultegra cassette and chain well received, Shimano quality my order arrived quickly Regards JJ
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Impeccable
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T
Rating: 5 out of 5
Satisfied with this transaction and purchase -
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G
Rating: 5 out of 5
No problem, fast delivery, everything is OK thank you very much, I would recommend with you!
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J
Rating: 5 out of 5
Great customer service and very responsive for delivery.
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J
Rating: 5 out of 5
Very satisfied with the bike equipment
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P
Rating: 5 out of 5
TOP AS ALWAYS
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A
Rating: 5 out of 5
Nothing to report, always satisfied!
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D
Rating: 5 out of 5
Very good products Very fast delivery Super
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R
Rating: 5 out of 5
Delivery as expected; using the saddle will confirm or not the promised qualities.
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M
Rating: 5 out of 5
The delivery matches the order well. No issues.
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G
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
As always, super fast delivery.
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