Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 3 and 5 stars

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Eric L.
Rating: 5 out of 5
following a purchase from 28/12/2025
Very satisfied.
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Gregoire L.
Rating: 5 out of 5
following a purchase from 03/12/2025
Serious follow-up, attentive salespeople and good advice over the phone, good communication about issues (delivery delay without severity) and spontaneous commercial gesture. I will return.
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Olivier M.
Rating: 5 out of 5
following a purchase from 28/12/2025
Very good product
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Jerome K.
Rating: 5 out of 5
following a purchase from 28/12/2025
VPC site always efficient in processing orders, shipping, and packaging. Top.
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Alexandre V.
Rating: 5 out of 5
following a purchase from 28/12/2025
Top! Order compliant and received less than 24h after validation!
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Franck D.
Rating: 5 out of 5
following a purchase from 27/12/2025
Top-notch, fast too.
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Marino H.
Rating: 5 out of 5
following a purchase from 28/12/2025
A complete catalog, interesting prices, and fast order processing; great!
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Frederic C.
Rating: 5 out of 5
following a purchase from 26/12/2025
Perfect, immediate delivery.
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Olivier M.
Rating: 5 out of 5
following a purchase from 28/12/2025
Ultra fast service and delivery. Ordered on Monday, received on Wednesday, the day before Christmas. Bravo and congratulations.
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Michel C.
Rating: 3 out of 5
following a purchase from 29/12/2025
Hello, your site is good, I have nothing against you, and I will recommend, but the delivery was too long, that’s why I put 3 stars.
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Jean - Yves G.
Rating: 5 out of 5
following a purchase from 27/12/2025
Satisfied with the bike material services. Delivery times were correct at that time. Number of references above average. Thank you for the service.
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Silvère P.
Rating: 5 out of 5
following a purchase from 27/12/2025
Order placed 1 week ago on the bicycle equipment website. A mistake on my part in choosing a color led me to contact the order tracking service. I want to highlight the professionalism of my contact - named Alexis if I remember correctly - who showed a sense of customer relations and service that was really appreciated. Everything was adjusted on time. Very positive shopping experience on my part.
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Alain H.
Rating: 5 out of 5
following a purchase from 28/12/2025
Fast shipping
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Antonin P.
Rating: 5 out of 5
following a purchase from 27/12/2025
Perfect
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Frédéric G.
Rating: 5 out of 5
following a purchase from 22/12/2025
Very good choice of products, and good value for money with reduced price delivery from 70 euros.
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Christophe Z.
Rating: 5 out of 5
following a purchase from 25/12/2025
Nothing to report
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Michel D.
Rating: 5 out of 5
following a purchase from 17/12/2025
Material compliant. Fast delivery.
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Jean G.
Rating: 5 out of 5
following a purchase from 10/12/2025
serious and competent team
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Tom B.
Rating: 5 out of 5
following a purchase from 25/12/2025
Ok
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Stephane V.
Rating: 5 out of 5
following a purchase from 25/12/2025
Order received on time.
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Olivier M.
Rating: 5 out of 5
following a purchase from 24/12/2025
Order received very quickly and my ordering mistake was addressed immediately
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Hervé S.
Rating: 5 out of 5
following a purchase from 24/12/2025
Nothing to report
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Joel B.
Rating: 5 out of 5
following a purchase from 24/12/2025
product as described, fast delivery, top
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Julien B.
Rating: 5 out of 5
following a purchase from 24/12/2025
Always so serious and fast. Thank you
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Joel B.
Rating: 5 out of 5
following a purchase from 26/12/2025
Top as usual, very serious
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Frédéric L.
Rating: 5 out of 5
following a purchase from 18/12/2025
Perfect.
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Eric V.
Rating: 5 out of 5
following a purchase from 24/12/2025
Matches the order, fast,
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Alban Z.
Rating: 5 out of 5
following a purchase from 26/12/2025
Received bike cleats very quickly and as expected. I recommend.
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Guillaume L.
Rating: 5 out of 5
following a purchase from 26/12/2025
Serious site, important product choice and quality, fast delivery. I will gladly recommend!
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Helene M.
Rating: 5 out of 5
following a purchase from 21/12/2025
Great!
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Bernard G.
Rating: 5 out of 5
following a purchase from 25/12/2025
Always faithful to their commitments, my order was processed and shipped quickly and the delivery was perfect.
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Bruno C.
Rating: 5 out of 5
following a purchase from 26/12/2025
I highly recommend, very fast, shipped on Thursday, received on Friday!!! Purchase as described, I highly recommend
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Ludovic B.
Rating: 5 out of 5
following a purchase from 24/12/2025
Price, availability and very fast shipping
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Laurent M.
Rating: 5 out of 5
following a purchase from 25/12/2025
TOP!
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Florent C.
Rating: 5 out of 5
following a purchase from 25/12/2025
Very good, product as described and delivered quickly
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Mihai Andrei G.
Rating: 5 out of 5
following a purchase from 26/12/2025
I recommend!
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Laurent M.
Rating: 5 out of 5
following a purchase from 24/12/2025
Nickel!!
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Richard T.
Rating: 1 out of 5
following a purchase from 24/12/2025
Perfect, I am very happy
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Christophe R.
Rating: 5 out of 5
following a purchase from 24/12/2025
Very very good fast refund
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Christian G.
Rating: 5 out of 5
following a purchase from 05/12/2025
Order received, compliant and on time.
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