Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 3 and 5 stars

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Arnaud B.
Rating: 5 out of 5
following a purchase from 14/12/2025
Perfect
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Chantal C.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fast delivery
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Aurelien M.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very fast and the item met my expectations.
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Alexandre H.
Rating: 3 out of 5
following a purchase from 27/11/2025
Good product, properly packaged. 3 stars for the shipping delay, having supply issues is okay, but given the initial shipping delay announced on the site, it was not feasible for a product that was not in stock. For a first purchase, this does not instill confidence for a future purchase regarding shipping times. So if you are not in a hurry and you take into account to multiply the announced delay by 4 or 5, no problem. However, if you rely on the announced delay with a small margin there ....
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Dominique B.
Rating: 5 out of 5
following a purchase from 13/12/2025
Nothing to report very well
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Maxime H.
Rating: 5 out of 5
following a purchase from 18/12/2025
Order received well within a very good timeframe.
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Marc C.
Rating: 5 out of 5
following a purchase from 18/12/2025
Delivery as per order, perfect.
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Jean Yves L.
Rating: 5 out of 5
following a purchase from 19/12/2025
Excellent service and products. I recommend.
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Yannick D.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very good site, complete description of the home trainer, speed of shipping and parcel tracking email. I recommend
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Christian D.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fast
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Gilles V.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very fast delivery. Product meets my expectations.
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Eric B.
Rating: 5 out of 5
following a purchase from 19/12/2025
Perfect, from easy ordering to fast delivery.
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Jean-Pierre T.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fast delivery
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Stéphane P.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fast and careful shipping. Very professional and serious site.
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Mathieu B.
Rating: 5 out of 5
following a purchase from 12/12/2025
Very good site. Reliable.
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Olivier B.
Rating: 5 out of 5
following a purchase from 14/12/2025
Good value for money
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Julien D.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very good site for bike purchases. Very competitive prices and fast delivery
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Michael H.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fast and compliant service
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Yves D.
Rating: 5 out of 5
following a purchase from 14/12/2025
Fast delivery. Perfect.
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Olivier G.
Rating: 5 out of 5
following a purchase from 18/12/2025
Delivery and receipt of the product conforming and perfectly served.
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Jacques R.
Rating: 5 out of 5
following a purchase from 19/12/2025
very good home trainer, easy to assemble, fast delivery, compatible with several applications
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Sebastien G.
Rating: 5 out of 5
following a purchase from 18/12/2025
Preparation and shipping on the day of the order and delivery in 48h. Really top-notch!
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Nathan Q.
Rating: 5 out of 5
following a purchase from 30/11/2025
serious seller, and fast very good phone contact and attentive TOP CUSTOMER SERVICE I recommend
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Dorusse C.
Rating: 5 out of 5
following a purchase from 01/12/2025
impeccable thank you
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Jean-Yves G.
Rating: 5 out of 5
following a purchase from 17/12/2025
Very serious received in record time thank you.
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Jan K.
Rating: 5 out of 5
following a purchase from 17/12/2025
Top notch
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Philippe C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Fast delivery in store. Very convenient.
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Jean-François B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Great product and fast delivery I recommend
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Claude H.
Rating: 5 out of 5
following a purchase from 17/12/2025
Very good, thank you.
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Christian B.
Rating: 5 out of 5
following a purchase from 18/12/2025
As always: impeccable
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Quentin E.
Rating: 5 out of 5
following a purchase from 18/12/2025
Excellent, delivery to the DROM in 4 to 6 days with colissimo, the products are at a competitive price.
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Alberto M.
Rating: 5 out of 5
following a purchase from 15/12/2025
The product arrived quickly. Communication with customer service was excellent. You speak with a representative in Spanish even though it is a French store.
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Auguste M.
Rating: 5 out of 5
following a purchase from 22/10/2025
Always well served and on time.
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Maxime B.
Rating: 5 out of 5
following a purchase from 13/12/2025
Ok
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 18/12/2025
Five stars
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Frédéric G.
Rating: 5 out of 5
following a purchase from 18/12/2025
Products conform to the order and very fast delivery.
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Alain B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Everything went well even if it wasn't the right item when ordering
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Christian M.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect, very fast delivery
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Anne-Marie M.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect
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David K.
Rating: 5 out of 5
following a purchase from 04/12/2025
Material compliant, arrived on time
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