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M
Rating: 5 out of 5
As expected
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 3 and 5 stars
Reset filtersH
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Top-notch
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D
Rating: 5 out of 5
Material received quickly, conforms to the description, impeccable quality.
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S
Rating: 5 out of 5
Perfect, fast delivery
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D
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Top
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M
Rating: 3 out of 5
I ordered wheels with disc and cassette mounting (mounting offered by the site) upon receipt and despite going through the workshop, the wheels arrived with the components not mounted. After claiming, I received a voucher equivalent to the value of the assembly but then I had to find someone to assemble the parts when I had chosen this site for this service. Finding a bike shop to assemble material that was not purchased from them is not great. I think there was a communication failure between the sales department and the assembly workshop which is not very serious and detrimental to the customer. For the rest, the ordered products are excellent and I think the site will do everything to improve its service
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M
Rating: 5 out of 5
All ok as always, very satisfied
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S
Rating: 5 out of 5
A choice, advice through articles, attractive prices and speed!! Top!
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B
Rating: 5 out of 5
top delivery
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S
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
compliant with the description. No issues
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R
Rating: 5 out of 5
Clear website, fast delivery.
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D
Rating: 5 out of 5
super fast delivery
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R
Rating: 5 out of 5
Impeccable service
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S
Rating: 5 out of 5
Perfect, the rims are as described
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P
Rating: 5 out of 5
Satisfied
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C
Rating: 1 out of 5
Great
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F
Rating: 5 out of 5
Very good.. everything is as expected
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J
Rating: 5 out of 5
Great!
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P
Rating: 5 out of 5
Very good "personalized" service
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E
Rating: 5 out of 5
Serious, fast shipping.. pure happiness...I recommend....thank you
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G
Rating: 5 out of 5
Super satisfied. Excellent tracking of the package, perfect delivery++++++
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R
Rating: 5 out of 5
Fast service, interesting prices, I recommend this site
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A
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Fast delivery and compliant with excellent tracking
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É
Rating: 5 out of 5
Perfect Castelli shorts
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H
Rating: 5 out of 5
Ordered material delivered on time and in good condition! Great as usual!! Thank you!
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C
Rating: 5 out of 5
Nothing to report, everything was perfect. This was not my first order and it will probably not be the last.
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M
Rating: 5 out of 5
Nothing to report
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B
Rating: 5 out of 5
Yes, completely satisfied with my order, as well as with the delivery and that's why I remain loyal to matériel vélo.
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G
Rating: 5 out of 5
Great team listening and quick
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M
Rating: 5 out of 5
Nothing to report, fast and efficient
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B
Rating: 5 out of 5
Good price, very fast delivery
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P
Rating: 5 out of 5
Fast and efficient
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F
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
Product ordered is perfect in every way. Quality-price ratio that tipped the balance for this site
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G
Rating: 5 out of 5
Ease of ordering, competitive prices, and deadlines respected.
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