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N
Rating: 5 out of 5
Very good
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Top delivery competitive prices
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C
Rating: 5 out of 5
Conforms, fast
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B
Rating: 5 out of 5
Received on time, well packaged and product as described, thanks Matériel-vélo.
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M
Rating: 5 out of 5
Very good service
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H
Rating: 5 out of 5
Material meets my expectations, ultra-fast delivery.
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C
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
The ordered products satisfy me. Fast delivery.
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R
Rating: 5 out of 5
First order price on certain competitive products to see on my next orders
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D
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very good product Very fast delivery
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R
Rating: 5 out of 5
Ultra competitive site, great prices, wide selection, it has become my favorite site for buying bike equipment.
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K
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Competitive prices and super fast shipping.
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S
Rating: 1 out of 5
When a credit cannot be deducted in its entirety because it is incompatible with a simple ongoing promotion, how do you call that?
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your opinion. After verification, your credit was indeed used in its entirety during your last order. Therefore, there was no loss of amount.
We remain at your disposal for any additional clarification via our customer service.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your opinion. After verification, your credit was indeed used in its entirety during your last order. Therefore, there was no loss of amount.
We remain at your disposal for any additional clarification via our customer service.
Best regards,
The Materiel-velo.com team
R
Rating: 5 out of 5
Always a pleasure to order on your site.
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J
Rating: 5 out of 5
Very fast delivery and attractive price on this product
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L
Rating: 5 out of 5
Well received, conforms to the order.
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X
Rating: 5 out of 5
perfect as always
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C
Rating: 5 out of 5
Fast shipping and excellent value for money of the ordered items
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R
Rating: 5 out of 5
Very fast shipping and meets expectations. The choice is perfect as well as the prices.
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A
Rating: 5 out of 5
Well designed and functional
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M
Rating: 5 out of 5
Very good, fast, efficient. Good follow-up.
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B
Rating: 5 out of 5
satisfied
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O
Rating: 5 out of 5
Perfect!
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V
Rating: 5 out of 5
Fast perfect thank you!
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F
Rating: 5 out of 5
Fast delivery. Material conforms to my order
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J
Rating: 5 out of 5
No problem with the bike material package, fast delivery, well protected item, well packaged, great I recommend thank you
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A
Rating: 5 out of 5
Fast and good price
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G
Rating: 5 out of 5
I received the ordered part quite quickly. Complies with the order.
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C
Rating: 5 out of 5
Perfect as always
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N
Rating: 5 out of 5
Perfect!
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F
Rating: 5 out of 5
Hello, disappointed with the received material. Not compatible with my Athena 11v derailleur. Possibility of return?
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Response from Materiel-velo.com
Hello,
Thank you for your message. We are sorry that the product is not compatible with your Athena 11V derailleur. It is indeed possible to request a return or exchange according to our return conditions.
We invite you to contact our customer service so that we can assist you in the procedure.
Please note that the product sheet indicated compatibility with Campagnolo groups: Record, Chorus, and Potenza.
Best regards,
The Materiel-velo.com team
Thank you for your message. We are sorry that the product is not compatible with your Athena 11V derailleur. It is indeed possible to request a return or exchange according to our return conditions.
We invite you to contact our customer service so that we can assist you in the procedure.
Please note that the product sheet indicated compatibility with Campagnolo groups: Record, Chorus, and Potenza.
Best regards,
The Materiel-velo.com team
C
Rating: 5 out of 5
Very good bike, gives a feeling of security while riding, comfort and precision. Good performance of the bike holds well on flat and climbs. The riders will enjoy it. Good consideration of the Materiel Vélo team for my specific request, thank you.
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B
Rating: 5 out of 5
Material conforms to my expectations received within 72 hours.
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D
Rating: 5 out of 5
Trustworthy store
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F
Rating: 5 out of 5
Top speed.
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B
Rating: 5 out of 5
good value for money
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H
Rating: 5 out of 5
Top! Great price, express delivery to the store.
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B
Rating: 5 out of 5
Very good site, I thought it was an error on your part but it was me who misread, the product was delivered as expected
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