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J
Rating: 5 out of 5
Magnificent
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 748 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
Good product and on time despite the holiday period
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M
Rating: 5 out of 5
Varied choice, attractive price, fast shipping.
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N
Rating: 1 out of 5
The BPM transmitter I sent you still does not work despite the instructions given in return by the Bryton team, regarding the update of the counter and the battery change after 3 minutes of waiting. What to do?
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Response from Materiel-velo.com
Hello,
Thank you for your message.
We are sorry to learn that your BPM transmitter still does not work despite the actions taken. This is an issue that falls under after-sales service. We invite you to contact us via our contact form so that we can assist you better.
Thank you for your understanding.
Thank you for your message.
We are sorry to learn that your BPM transmitter still does not work despite the actions taken. This is an issue that falls under after-sales service. We invite you to contact us via our contact form so that we can assist you better.
Thank you for your understanding.
S
Rating: 5 out of 5
Very serious site, with good prices. Many orders with them and always satisfied! Fast delivery.
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J
Rating: 5 out of 5
Nothing to report.
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P
Rating: 5 out of 5
Low price and promotion on the item I ordered. Speed of delivery.
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
still as fast, quality and price impeccable, nothing to add
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J
Rating: 5 out of 5
Correct prices and fast delivery
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N
Rating: 5 out of 5
Top
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D
Rating: 5 out of 5
Very serious site, fast shipping and delivery. I am fully satisfied with my purchase!
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P
Rating: 5 out of 5
Very satisfied with the offer Material Bike
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N
Rating: 5 out of 5
Customer service is top-notch, as usual, very good site, thank you.
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S
Rating: 5 out of 5
very satisfied. the product corresponds to my order.
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M
Rating: 5 out of 5
very serious and very fast shipping nothing to complain about perfect
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C
Rating: 3 out of 5
Chain attachment confirmed. Mudguard damaged. Returned at my expense. Materiel vélo is sending me another one. Shipping costs at their expense which I negotiated.
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I
Rating: 5 out of 5
Lighting arrived as expected.
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J
Rating: 5 out of 5
Friendly and competent sellers.
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J
Rating: 5 out of 5
Package delivered on time, quality product RAS
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J
Rating: 5 out of 5
quality products and fast delivery
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F
Rating: 5 out of 5
You can recognize good customer service when a problem occurs. I mistakenly ordered the wrong size of a promotional product and I was able to change the size of the product just by sending an email and exchanging with the super responsive customer service. Thank you again for everything
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J
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Fast shipping and discreet packaging. Top
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F
Rating: 5 out of 5
Choice, aggressive prices and fast delivery. A perfect purchase as usual, in-store or on the webshop.
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X
Rating: 5 out of 5
Fast and careful shipping.
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P
Rating: 5 out of 5
fast and serious shipping
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M
Rating: 5 out of 5
Hello, I received my carbon wheels last week and I am very happy with them, I thank the entire Matériel Velo team for answering my questions and for a delivery of great professionalism. Thank you very much
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R
Rating: 5 out of 5
Fast delivery, products conforming
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V
Rating: 5 out of 5
5
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C
Rating: 5 out of 5
Fast and problem-free delivery, as usual
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P
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Material fits very well and good advice from the advisor
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F
Rating: 5 out of 5
Fast delivery, products as described. Everything is fine!
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R
Rating: 5 out of 5
Good
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P
Rating: 5 out of 5
Very good advice and fast and compliant delivery.
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B
Rating: 5 out of 5
As always, delivered quickly with bike equipment, and that matters when waiting for a cassette! Thank you
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J
Rating: 5 out of 5
After acquiring a guardia brygton radar, I had some difficulties getting it to work properly. I was able to contact customer service and got the right information. I am fully satisfied and I recommend.
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J
Rating: 5 out of 5
Loyal to Matériel Vélo: the process is always very clear, precise, and reliable! For once, I used the "product return" service: customer service reachable and professional
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E
Rating: 5 out of 5
Perfect
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