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S
Rating: 5 out of 5
Works well, allows you to go everywhere. Delivery time respected.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 992 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Perfect. Accommodating on the modification of the order. Well done.
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T
Rating: 5 out of 5
Very good!
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D
Rating: 5 out of 5
Always satisfied with the services of Matériel Velo. Thank you!!
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B
Rating: 5 out of 5
I am very satisfied with material-bike, they always have what I need and very fast shipping and solid package.
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A
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Perfect as always with bike equipment!
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O
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Material conforms and was received quickly
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M
Rating: 5 out of 5
Very responsive despite the holiday.
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P
Rating: 5 out of 5
5 stars Perfect
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P
Rating: 5 out of 5
Serious and fast service, as usual.
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P
Rating: 5 out of 5
Interesting choice of material on the site and very responsive for delivery. Thank you.
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S
Rating: 5 out of 5
Great for the order but what to say about the delivery, scheduled at home (2 working days) and dropped off without prior notice at a relay point 4 days later.
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J
Rating: 5 out of 5
Very good service
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B
Rating: 5 out of 5
Speed, efficiency, very good trustworthy site.
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M
Rating: 5 out of 5
Impeccable Thank you
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L
Rating: 5 out of 5
Nothing to report
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F
Rating: 5 out of 5
Delivery within the announced timeframe, complete order.
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G
Rating: 5 out of 5
Perfect over time, GPS ordered the day before August 15, the package arrived within 24/48h
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T
Rating: 5 out of 5
Fast delivery and in accordance with my request. Products received matching my order and of good quality. Perfect.
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F
Rating: 5 out of 5
Everything is OK, the ordered material, the delivery time. Perfect
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B
Rating: 5 out of 5
Product corresponds
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J
Rating: 5 out of 5
Satisfied with my order, at an acceptable price and delivered quickly.
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C
Rating: 5 out of 5
Conforms to the order (material and deadline).
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E
Rating: 5 out of 5
EXCELLENT!!!!!
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Y
Rating: 5 out of 5
Meets our wishes
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A
Rating: 5 out of 5
Ergonomic site, prices within the norm, very good communication regarding the order tracking.
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F
Rating: 5 out of 5
Nothing to complain about
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L
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very professional
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P
Rating: 5 out of 5
Very good
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S
Rating: 1 out of 5
Hello,
Thank you for your message.
We are sorry to learn that the delivery did not take place as planned, especially when it impacts the preparation of your outings.
For your information, the package is indicated as delivered by La Poste on 23/08. Unfortunately, we have not received any message from you regarding a potential delivery issue, otherwise we could have intervened more quickly with the carrier.
Please do not hesitate to contact us directly in case of a problem - we are here to help you.
Thank you for your understanding,
The Materiel-velo.com team
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Thank you for your message.
We are sorry to learn that the delivery did not take place as planned, especially when it impacts the preparation of your outings.
For your information, the package is indicated as delivered by La Poste on 23/08. Unfortunately, we have not received any message from you regarding a potential delivery issue, otherwise we could have intervened more quickly with the carrier.
Please do not hesitate to contact us directly in case of a problem - we are here to help you.
Thank you for your understanding,
The Materiel-velo.com team
Response from Materiel-velo.com
I am satisfied with the equipment and the delivery time
J
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Always reliable and professional!
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J
Rating: 5 out of 5
Very good service.
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M
Rating: 5 out of 5
In accordance with the description and my order. Thank you! Hi.
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