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C
Rating: 5 out of 5
Perfect!
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 991 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 3 and 5 stars
Reset filtersY
Rating: 5 out of 5
The material meets my expectations.
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P
Rating: 5 out of 5
It was a customer service, nothing to say, it was perfect
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E
Rating: 5 out of 5
Impeccable
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T
Rating: 5 out of 5
Very satisfied with my order
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J
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
happy with the order
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G
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Perfect.
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J
Rating: 5 out of 5
Order processed quickly and shipped just as quickly.
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D
Rating: 5 out of 5
Excellent very professional !!!!
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J
Rating: 5 out of 5
Very good perfect
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A
Rating: 1 out of 5
Delivery scheduled and PAID to be made to my home, however, the DPD delivery person decided otherwise...! So: delay and relocation to a pickup point only after my intervention with these incompetent people.
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Response from Materiel-velo.com
Hello,
We are sincerely sorry for the inconvenience encountered during the delivery of your order. Unfortunately, this type of incident, although beyond our control, remains unacceptable and we fully understand your frustration.
To compensate you, a voucher corresponding to the amount of the shipping costs has been credited to your customer account. You can use it freely on your next order.
We remain at your disposal for any further information and thank you for your understanding.
Best regards,
The team at Materiel-velo.com
We are sincerely sorry for the inconvenience encountered during the delivery of your order. Unfortunately, this type of incident, although beyond our control, remains unacceptable and we fully understand your frustration.
To compensate you, a voucher corresponding to the amount of the shipping costs has been credited to your customer account. You can use it freely on your next order.
We remain at your disposal for any further information and thank you for your understanding.
Best regards,
The team at Materiel-velo.com
F
Rating: 5 out of 5
Excellent top tool
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L
Rating: 5 out of 5
Received quickly, not yet used, site to recommend.
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R
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
nothing to report
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M
Rating: 5 out of 5
Never had any issues with Matériel-vélo, quality of products, respect for delivery times. I recommend ...
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J
Rating: 5 out of 5
Always satisfied with the deliveries of my orders.
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S
Rating: 5 out of 5
Order and delivery without any issues
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J
Rating: 5 out of 5
Top as usual
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L
Rating: 5 out of 5
Super serious site.
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A
Rating: 5 out of 5
Perfect. Parts conforming and delivered very quickly.
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P
Rating: 5 out of 5
Product conforms and fast delivery.
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J
Rating: 5 out of 5
Super Very happy
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F
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Received my order during my vacation in Gers. Very satisfied!
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F
Rating: 5 out of 5
Competitive price.
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A
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Perfect, delivery on time
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S
Rating: 5 out of 5
Order that fully met my expectations. Perfect from start to finish!
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J
Rating: 5 out of 5
Excellent as usual
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O
Rating: 5 out of 5
Good materials
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D
Rating: 5 out of 5
Fast shipping
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S
Rating: 5 out of 5
Always perfect this box.
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D
Rating: 5 out of 5
Ordered and delivered as announced. Perfect service
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M
Rating: 5 out of 5
Compliant with the order and express delivery. Great
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P
Rating: 5 out of 5
The choice, the ordering process and delivery are impeccable!
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