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L
Rating: 5 out of 5
Perfect
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 4 and 5 stars
Reset filtersT
Rating: 5 out of 5
MV, it's Ali Baba's cave but without the thieves. Always well advised (thank you MV Bordeaux), quality and tested choice and very competitive prices. Very satisfied with this brand that nicely complements my visits to my bike shop when they do not have the part or tool I am looking for.
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P
Rating: 5 out of 5
Always on top "bike material" delivery done quickly thank you
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D
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very satisfied with my purchase. Delivery to the store is very convenient and we were very well received.
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A
Rating: 5 out of 5
Perfect transaction / fast delivery / reduced shipping costs.
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J
Rating: 5 out of 5
Excellent as usual. Received the package the day after the order.
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G
Rating: 1 out of 5
Delivery problem, the delivery point was changed and I found myself in the middle of Lyon, what a hassle!!
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Response from Materiel-velo.com
Hello Gérard,
Thank you for your feedback, and we are sorry to hear that you encountered difficulties with the delivery. We understand that this could have been frustrating. This event is, of course, independent of our will.
We will report the information to the carrier.
Best regards,
The team at Materiel-velo.com
Thank you for your feedback, and we are sorry to hear that you encountered difficulties with the delivery. We understand that this could have been frustrating. This event is, of course, independent of our will.
We will report the information to the carrier.
Best regards,
The team at Materiel-velo.com
D
Rating: 5 out of 5
Product conforms.
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H
Rating: 5 out of 5
Order received as requested; delivery on time.
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H
Rating: 5 out of 5
Nothing to report
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U
Rating: 5 out of 5
Available, good price and fast delivery
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G
Rating: 5 out of 5
Very good compared to the order
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M
Rating: 5 out of 5
Top I have placed 2 orders so far, fast shipping and very well packaged.
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A
Rating: 5 out of 5
Fast and efficient
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E
Rating: 5 out of 5
-
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S
Rating: 4 out of 5
Super product, the tires are great
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G
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
Fast delivery. Order conforms to what was ordered.
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M
Rating: 4 out of 5
Fast, conforms to the order
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G
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Super nothing to say
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D
Rating: 5 out of 5
Fast and conforms to the order
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D
Rating: 5 out of 5
Top
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O
Rating: 4 out of 5
Processing and shipping very fast, satisfied with the purchase. Too bad the responses to product questions never arrive. I almost didn't order from this site because of that.
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A
Rating: 5 out of 5
At the top
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P
Rating: 5 out of 5
Meets expectations.
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M
Rating: 5 out of 5
Very satisfied with the delivery
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D
Rating: 5 out of 5
always at the top
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A
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
The material arrived on time and corresponds well to the images
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T
Rating: 5 out of 5
Staff attentive and very responsive (I needed help during my order).
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A
Rating: 5 out of 5
Hello, meets my expectations, good product
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B
Rating: 5 out of 5
Everything went very well
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R
Rating: 4 out of 5
1 star less because the carrier was not the one announced, no tracking, which is not reassuring for such a purchase. However, the delivery time was respected.
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J
Rating: 5 out of 5
Well received. Nothing to report
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B
Rating: 5 out of 5
Fast and compliant delivery
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P
Rating: 5 out of 5
Depending on the components, the delays can be long but the order is honored and the contacts with the advisors are excellent
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L
Rating: 5 out of 5
Very competitive prices, fast delivery, many references. The best
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T
Rating: 5 out of 5
Very responsive customer service, and the order went smoothly!
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