Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 4 and 5 stars

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J
Jérôme F.
Rating: 4 out of 5
following a purchase from 12/01/2026
Nothing to report. Even though we need to consider all budgets while the prices of bikes and accessories are soaring! Not everyone has the budget of a pro runner ;);) :)
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Philippe C.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very good!! Highly recommend!!
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Florian B.
Rating: 5 out of 5
following a purchase from 15/01/2026
Super
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Patrick G.
Rating: 5 out of 5
following a purchase from 13/01/2026
Order received well within the timeframe,
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Hervé M.
Rating: 5 out of 5
following a purchase from 15/01/2026
Perfect, everything was as ordered.
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Daniel C.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect
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Astelio D.
Rating: 5 out of 5
following a purchase from 06/01/2026
Perfect
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Alain R.
Rating: 5 out of 5
following a purchase from 15/01/2026
As always, top-notch, fast delivery, competitive prices
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Thierry B.
Rating: 5 out of 5
following a purchase from 16/01/2026
Deadlines respected, quality product
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Pierre S.
Rating: 5 out of 5
following a purchase from 15/01/2026
Very good Fast shipping.
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Bernard G.
Rating: 5 out of 5
following a purchase from 08/01/2026
Well received within the deadlines, perfect
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Lionel L.
Rating: 4 out of 5
following a purchase from 15/01/2026
Satisfied with the product I already knew, but the delivery was longer than usual
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Christophe L.
Rating: 5 out of 5
following a purchase from 16/01/2026
Speed of shipping, good quality/price ratio
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Tom L.
Rating: 5 out of 5
following a purchase from 15/01/2026
perfect
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Jean-Jacques V.
Rating: 5 out of 5
following a purchase from 15/01/2026
Everything is perfect, fast delivery, good products
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Sylvian T.
Rating: 5 out of 5
following a purchase from 15/01/2026
very fast shipping
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Alain D.
Rating: 4 out of 5
following a purchase from 12/01/2026
Site a bit slow but with Shimano products at a good quality-price ratio
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Julien M.
Rating: 5 out of 5
following a purchase from 15/01/2026
very professional site, from contact to delivery everything was perfect
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Cedric G.
Rating: 5 out of 5
following a purchase from 16/01/2026
In line with my expectations, order processed and sent quickly, fast delivery time, top-notch, thank you
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Sebastien T.
Rating: 5 out of 5
following a purchase from 14/01/2026
Product meets expectations, fast delivery
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Kevin J.
Rating: 5 out of 5
following a purchase from 15/01/2026
Very fast shipping and product as described!
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Virginie E.
Rating: 1 out of 5
following a purchase from 15/01/2026
The glasses do not match my order, the arms are also twisted...
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Response from Materiel-velo.com
Hello,

Thank you for your feedback. We are sorry to hear that the glasses do not match your order and that the arms are twisted. To resolve this issue, we invite you to contact our customer service who will be happy to assist you.

Best regards,
The Materiel-velo.com team
P
Pierre C.
Rating: 5 out of 5
following a purchase from 15/01/2026
Impeccable
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Michel B.
Rating: 5 out of 5
following a purchase from 15/01/2026
Super very good
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Michel R.
Rating: 5 out of 5
following a purchase from 15/01/2026
From ordering to delivery everything is as expected and thanks to the whole team.
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E
Eric S.
Rating: 5 out of 5
following a purchase from 15/01/2026
Fast order and compliant
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Guillaume C.
Rating: 5 out of 5
following a purchase from 14/01/2026
Effective
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A
Arnaud B.
Rating: 5 out of 5
following a purchase from 26/12/2025
Top!
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Guillaume J.
Rating: 5 out of 5
following a purchase from 16/01/2026
Quick handling and delivery
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D
Didier S.
Rating: 4 out of 5
following a purchase from 15/01/2026
Purchase Princeton Peak Evo with tires, inner tubes, and mounted discs. Superb rigid and responsive wheels. Only downside, the valves touch the rim and vibrate. I contact bike material why they didn't put noise-dampening adhesive patches and I'm told that customers generally mount them tubeless, not great for wheels over 2000€
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Romain D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Excellent shopping experience and very good advice
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Michel B.
Rating: 5 out of 5
following a purchase from 10/01/2026
Quick and affordable price
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Pierre L.
Rating: 4 out of 5
following a purchase from 13/01/2026
Delivery on time
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Thierry M.
Rating: 5 out of 5
following a purchase from 13/01/2026
Product compliant and well packaged +++
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Maxime L.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very fast delivery
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Gil M.
Rating: 5 out of 5
following a purchase from 10/01/2026
Nothing to report
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 14/01/2026
Package arrived quickly. I recommend!
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Christophe F.
Rating: 5 out of 5
following a purchase from 14/01/2026
In accordance with the order
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Alexis B.
Rating: 5 out of 5
following a purchase from 13/01/2026
Simple and effective. Very good experience.
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Maxime R.
Rating: 5 out of 5
following a purchase from 14/01/2026
I received my order very quickly and the Toulouse La Roseraie store was very efficient
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