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P
Rating: 5 out of 5
Allows capping annual shipping and return costs at the level of the Elite+ service which is very appreciated.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Top! As usual
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N
Rating: 5 out of 5
Satisfaction++: Tackx bike mat ordered, very fast delivery, mat well suited for the home trainer.
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S
Rating: 5 out of 5
Products, order, delivery, timing, everything is perfect as usual.
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J
Rating: 5 out of 5
Always as fast and perfect.
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L
Rating: 5 out of 5
Excellent speed
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S
Rating: 5 out of 5
Available advisors. Wide choice. Competitive prices.
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F
Rating: 5 out of 5
Nothing to say, except that it was perfect.
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J
Rating: 5 out of 5
No issues, the product corresponds to my order and the delivery was fast
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C
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Just missing some small gifts in the packages and we are close to perfection lol
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M
Rating: 5 out of 5
Fast delivery time, compliant products.
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R
Rating: 5 out of 5
Fast delivery and in good condition
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L
Rating: 5 out of 5
Product as described. Fast delivery. Perfect
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J
Rating: 5 out of 5
Compliant and fast delivery
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M
Rating: 5 out of 5
very good
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L
Rating: 5 out of 5
Good overall appreciation (product, order, and reception)
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N
Rating: 5 out of 5
Super top!!!
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L
Rating: 5 out of 5
Fast delivery! Thank you bike equipment
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D
Rating: 5 out of 5
Product okay and fast delivery
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P
Rating: 5 out of 5
Fast delivery and well packaged, thank you.
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S
Rating: 5 out of 5
Easy order, fast delivery, everything was perfect.
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H
Rating: 5 out of 5
Always satisfied! Never a problem with ordering or delivery.
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N
Rating: 5 out of 5
Nothing to report, I recommend this site.
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P
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
The guarantee of professionalism and a guaranteed purchase
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A
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Very satisfactory experience
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P
Rating: 5 out of 5
Very good supplier, a lot of choices at reasonable prices. This is not the first time I order and I have never been disappointed.
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C
Rating: 5 out of 5
Very good site where I finally found the tool I was looking for. Clear and fast order tracking
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R
Rating: 5 out of 5
perfect!
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A
Rating: 5 out of 5
Easy order, clear delivery tracking. Nothing to report
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H
Rating: 4 out of 5
Overall my shopping experiences on Matériel-vélo have always been good. For the last 3, I had some inconveniences: for one, I received a pair of shorts in a different color than requested and since it's white, I haven't used it yet (maybe for the home trainer, as a last resort). For the second to last, I ordered Biemme shorts, which I had been very happy with during a previous order, but it turned out they were not of the same quality - not long distance, thin padding. During the last one, I made a mistake on Shimano shoes (both too small and not having the same reference as the known and tested ones I wanted). The return is at my expense, so I gave these shoes to someone close. Otherwise, the site works well
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P
Rating: 5 out of 5
Excellent responsiveness.
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J
Rating: 5 out of 5
Always on top as usual, nothing to report
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F
Rating: 5 out of 5
Very good advice by phone and delivery as expected
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C
Rating: 5 out of 5
Recommendation of the site by my brother. Ultra fast delivery Quality packaging, good protection of the material.
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D
Rating: 5 out of 5
Products with a good price, fast shipping
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D
Rating: 5 out of 5
The fast delivery meets expectations. Thank you
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J
Rating: 5 out of 5
Order shipped quickly, delivery on the scheduled date and the delivered material is what was expected. All good (TVB).
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