Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 769 published reviews

5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 4 and 5 stars

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Claude D.

Published on 01/12/2025 à 20h02 following a purchase from 20/11/2025

Fast and efficient

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Jérôme M.

Published on 01/12/2025 à 20h00 following a purchase from 20/11/2025

Material received within the announced deadlines. Recommended site.

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Jean François L.

Published on 01/12/2025 à 19h58 following a purchase from 20/11/2025

As usual with bike material, the prices, the choice, and the delivery are top-notch.

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Joseph T.

Published on 01/12/2025 à 19h53 following a purchase from 20/11/2025

Excellent shoe and fast and compliant delivery

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Béatrice G.

Published on 01/12/2025 à 19h52 following a purchase from 20/11/2025

Package received as expected. Since this is a Christmas gift, a little extra time is necessary to get the user's feedback.

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Philippe V.

Published on 01/12/2025 à 19h52 following a purchase from 20/11/2025

Fast service and very good price

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Maxime D.

Published on 01/12/2025 à 19h47 following a purchase from 20/11/2025

Perfect, fast and careful shipping!

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Dominique S.

Published on 01/12/2025 à 19h47 following a purchase from 20/11/2025

Very good, compliant and fast

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Christian M.

Published on 01/12/2025 à 18h27 following a purchase from 19/11/2025

very good

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Richard L.

Published on 01/12/2025 à 17h22 following a purchase from 03/10/2025

TB, RAS

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Thierry B.

Published on 01/12/2025 à 17h08 following a purchase from 19/11/2025

Matches the order and delivered on time

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Bernard D.

Published on 01/12/2025 à 16h59 following a purchase from 16/11/2025

Order carefully prepared by a professional team! Nothing to report as usual!

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Laurent C.

Published on 01/12/2025 à 15h47 following a purchase from 12/11/2025

The product and delivery time corresponded to my order very satisfied

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Thibault D.

Published on 01/12/2025 à 15h40 following a purchase from 19/11/2025

Good service, good advice.

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Gilbert S.

Published on 01/12/2025 à 14h49 following a purchase from 19/11/2025

still top-notch

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Didier F.

Published on 01/12/2025 à 13h19 following a purchase from 17/11/2025

Internet order delivered quickly and within the announced deadlines. Visit to the Herblay store to collect the package. Warm welcome.

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Stephen M.

Published on 01/12/2025 à 12h57 following a purchase from 19/11/2025

Perfect thank you

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Gérard B.

Published on 01/12/2025 à 12h33 following a purchase from 17/11/2025

Very satisfied

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Jacques N.

Published on 01/12/2025 à 10h40 following a purchase from 17/11/2025

Haven't tested the pumps yet but I think it's good material.

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Serge T.

Published on 01/12/2025 à 10h06 following a purchase from 19/11/2025

Very good reactivity, to recommend

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Alain F.

Published on 01/12/2025 à 09h38 following a purchase from 19/11/2025

Fast delivery, on time

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Stéphane R.

Published on 01/12/2025 à 09h20 following a purchase from 17/11/2025

Always effective

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Serge G.

Published on 01/12/2025 à 08h48 following a purchase from 19/11/2025

Fast delivery and in accordance with the order

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Claude G.

Published on 01/12/2025 à 08h41 following a purchase from 19/11/2025

Perfect

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Abdelkader C.

Published on 01/12/2025 à 08h35 following a purchase from 19/11/2025

The part I received is not the right one

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Response from Materiel-velo.com Published on 12/12/2025

Hello Abdelkader,

Thank you for your feedback and we are sorry to hear that the part received does not meet your expectations. Your satisfaction is our priority, and we take this type of situation very seriously. Please feel free to contact our customer service, we will be happy to help you resolve this issue quickly.

Best regards,
The Materiel-velo.com team

Eric B.

Published on 01/12/2025 à 08h32 following a purchase from 19/11/2025

order and delivery very fast, serious site, I recommend

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Matthieu H.

Published on 01/12/2025 à 08h07 following a purchase from 14/11/2025

Perfect!

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David G.

Published on 01/12/2025 à 07h56 following a purchase from 19/11/2025

Product return is not covered by matériel vélo.

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David F.

Published on 01/12/2025 à 07h54 following a purchase from 18/11/2025

Large selection and quick order processing

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Laurent P.

Published on 01/12/2025 à 07h53 following a purchase from 17/11/2025

purchase of pads for my bike, nothing to complain about, fast service.

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Thierry P.

Published on 01/12/2025 à 07h45 following a purchase from 20/11/2025

Fast delivery and competitive prices.

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Richard G.

Published on 01/12/2025 à 07h27 following a purchase from 18/11/2025

A reference site for cyclists. Many parts with competitive prices. I highly recommend this site.

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Eric L.

Published on 01/12/2025 à 06h31 following a purchase from 16/11/2025

delivery as expected and on time

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Fabrice B.

Published on 30/11/2025 à 21h26 following a purchase from 19/11/2025

Conforms to my expectations

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Jean-Claude D.

Published on 30/11/2025 à 21h14 following a purchase from 17/11/2025

Totally satisfied

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Gabriel W.

Published on 30/11/2025 à 21h11 following a purchase from 19/11/2025

Serious site I recommend

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Jean-Sébastien G.

Published on 30/11/2025 à 20h04 following a purchase from 14/11/2025

Product corresponding and delivered quickly

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Jean Pierre D.

Published on 30/11/2025 à 20h03 following a purchase from 19/11/2025

Timely delivery

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David F.

Published on 30/11/2025 à 19h20 following a purchase from 19/11/2025

Professionalism and speed! Really impeccable Bike material...

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Pascal L.

Published on 30/11/2025 à 19h14 following a purchase from 15/11/2025

Package received earlier than expected. Packaging ok

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