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P
Rating: 5 out of 5
Except for the slightly longer delay than usual for delivery, but once I understood the explanation provided by the Dijon store, I understood and was patient.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
Good
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J
Rating: 5 out of 5
speed, and items conform to my expectations
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S
Rating: 5 out of 5
Top!
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J
Rating: 5 out of 5
I asked about the product before buying it and they kindly resolved my doubts. I received the package within the indicated timeframe. Everything perfect.
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R
Rating: 5 out of 5
Fast, convenient and free
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J
Rating: 5 out of 5
Good evening Very well Always a perfect follow-up We continue like this Thank you very much Jean François
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T
Rating: 5 out of 5
Careful delivery
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S
Rating: 1 out of 5
A product is missing from my order.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that a product may be missing from your order. Please contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to hear that a product may be missing from your order. Please contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The Materiel-velo.com team
Y
Rating: 5 out of 5
Indicated deadlines perfectly respected. Product conforms.
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P
Rating: 5 out of 5
Order placed, quickly shipped, fast delivery, serious site.
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D
Rating: 5 out of 5
nothing to report
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A
Rating: 5 out of 5
Very good, I am satisfied, thank you.
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L
Rating: 5 out of 5
Serious online store, deliveries are on time.
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G
Rating: 5 out of 5
In delivery at the store because regular delivery is too expensive.
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E
Rating: 5 out of 5
Compliant product, well packaged
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P
Rating: 5 out of 5
Always on top of timing, information, and pricing
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D
Rating: 5 out of 5
Perfect, order as expected, delivery time respected, no issues.
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A
Rating: 5 out of 5
perfect
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G
Rating: 5 out of 5
Perfectly in line with the description and respect for commitments
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F
Rating: 5 out of 5
Everything went very well. Order received very quickly as planned. Excellent!
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C
Rating: 5 out of 5
Choice, simple order, quick and efficient with timely delivery.
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G
Rating: 5 out of 5
In accordance with the description and very good follow-up given to the customer.
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D
Rating: 5 out of 5
nothing to say everything is ok
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N
Rating: 4 out of 5
Good product
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D
Rating: 5 out of 5
it's perfect, clear, quick and efficient
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J
Rating: 5 out of 5
perfect, delivered quickly.
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T
Rating: 5 out of 5
very satisfied with the site and customer service, I had to return the product that did not suit me and they were very responsive!!
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A
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Trust!
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A
Rating: 4 out of 5
Delivered quite quickly
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L
Rating: 5 out of 5
Products conform to my expectations
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P
Rating: 5 out of 5
Fast delivery. Very good.
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P
Rating: 5 out of 5
Always on top, thank you.
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J
Rating: 5 out of 5
No problem, conforms to the order.
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M
Rating: 5 out of 5
serious site, fast delivery time, I recommend
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D
Rating: 5 out of 5
Perfect AND fast despite Black Friday and surely the avalanche of orders
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P
Rating: 5 out of 5
No problem I am completely satisfied
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B
Rating: 5 out of 5
Delivery on time
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F
Rating: 5 out of 5
Matches my order
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