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O
Rating: 5 out of 5
Fast shipping, very good
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 768 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
I found the product I was looking for, clearly specified (cassette 11V 11-34), at an interesting price, with free and fast delivery. Assembly and testing completed since. Very satisfied.
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H
Rating: 5 out of 5
Delivery and tracking very fast.
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J
Rating: 5 out of 5
Perfect as usual, deadlines are spot on
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R
Rating: 5 out of 5
perfect delivery on time and hours
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H
Rating: 5 out of 5
Correct prices, fast delivery and corresponds to the ordered items.
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T
Rating: 5 out of 5
Fast and compliant
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H
Rating: 5 out of 5
Fast delivery, compliant, interesting price.
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S
Rating: 5 out of 5
very serious site, fast shipping, remarkable customer service.
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P
Rating: 5 out of 5
Super, not disappointed.
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M
Rating: 5 out of 5
Product meets my expectations and fast delivery
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J
Rating: 5 out of 5
Everything was OK, products conforming, as well as the delivery time.
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J
Rating: 5 out of 5
Professionals, no negative feedback to report. Very good site for cyclists.
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N
Rating: 5 out of 5
Very fast delivery. Order as expected. I recommend
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J
Rating: 5 out of 5
Very good service!
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A
Rating: 5 out of 5
Serious, well-stocked with reasonable prices.
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L
Rating: 5 out of 5
Perfect understanding and treatment, I recommend it
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M
Rating: 5 out of 5
Top quality report
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C
Rating: 5 out of 5
Material conforms to my order and received quickly. I recommend.
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J
Rating: 5 out of 5
5 stars
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H
Rating: 5 out of 5
The price is very good.
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P
Rating: 5 out of 5
Serious, fast, and compliant
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J
Rating: 5 out of 5
Nothing to complain about, it was perfect. Delivered quickly too.
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G
Rating: 5 out of 5
Package received quickly and compliant.
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P
Rating: 5 out of 5
Receipt conforms to the order.
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F
Rating: 5 out of 5
I only order from them, no need to say more
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C
Rating: 5 out of 5
Very good. You can count me among your new customers.
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J
Rating: 5 out of 5
PERFECT
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D
Rating: 5 out of 5
Felip and material conform
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O
Rating: 5 out of 5
A very good site
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S
Rating: 5 out of 5
Perfect, as always.
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M
Rating: 5 out of 5
Perfect order
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C
Rating: 5 out of 5
The customer service consideration was perfect
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J
Rating: 5 out of 5
Great price, great delivery time.
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J
Rating: 1 out of 5
I bought energy bars and gels for sports practice. I didn't pay attention to the very close marketing deadline. This point did not seem very visible on the purchase site. I find myself with 30 gels and 30 bars with average taste and to be consumed very quickly.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your opinion.
We understand your surprise regarding the close marketing deadline. However, it was clearly indicated in the title of the item on our site, to ensure transparent information to our customers. This point also justifies the reduced price applied to these products.
Please note that this date corresponds to a minimum durability date (MDD): after this period, the products present no health risk. There may simply be a slight loss of taste or nutritional effectiveness over time, but the bars and gels remain perfectly consumable.
We hope that despite this, the products will meet your needs. Please do not hesitate to contact us for any questions or suggestions.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your opinion.
We understand your surprise regarding the close marketing deadline. However, it was clearly indicated in the title of the item on our site, to ensure transparent information to our customers. This point also justifies the reduced price applied to these products.
Please note that this date corresponds to a minimum durability date (MDD): after this period, the products present no health risk. There may simply be a slight loss of taste or nutritional effectiveness over time, but the bars and gels remain perfectly consumable.
We hope that despite this, the products will meet your needs. Please do not hesitate to contact us for any questions or suggestions.
Best regards,
The Materiel-velo.com team
E
Rating: 5 out of 5
Fast and impeccable service;
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A
Rating: 5 out of 5
Always on top, keep it up
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N
Rating: 5 out of 5
Impeccable
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E
Rating: 5 out of 5
Respect for deadlines, order respected
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P
Rating: 5 out of 5
Perfect.
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