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F
Rating: 5 out of 5
Matériel Velo has once again completely satisfied me: compliant package, fast delivery, quality customer service. I highly recommend them!
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 754 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Compliant with the order, fulfills its role perfectly, fast delivery.
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A
Rating: 5 out of 5
Very good! Short delivery times, interesting price.
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S
Rating: 5 out of 5
Good site, delivery as expected.
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T
Rating: 4 out of 5
Product corresponding to what was announced except for the minimalist support. After testing, works perfectly.
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J
Rating: 5 out of 5
material at reasonable prices!! and fast delivery
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J
Rating: 5 out of 5
yes I am satisfied
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T
Rating: 5 out of 5
Nothing to say. Shipping and delivery fast as usual
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J
Rating: 5 out of 5
Fast shipping.
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O
Rating: 5 out of 5
Fast delivery, very good phone advice.
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T
Rating: 5 out of 5
Super light jersey and pleasant to wear
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J
Rating: 5 out of 5
Very good site, for prices and advice
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A
Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Very fast delivery
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G
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Perfect.
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G
Rating: 5 out of 5
Product conforms to its description. Delivered very quickly. Very good. Nothing to report
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J
Rating: 5 out of 5
Super fast
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A
Rating: 5 out of 5
Very good site for buying bike supplies.
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F
Rating: 5 out of 5
The site offers a wide range of bike components at attractive prices. Delivery is fast.
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E
Rating: 5 out of 5
Perfect as usual. Thanks to the bike equipment team.
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M
Rating: 5 out of 5
Fast delivery.
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J
Rating: 5 out of 5
Order received quite quickly; the package and its contents were in perfect condition... the pickup point also meets my expectations. Thank you for maintaining this level of service
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D
Rating: 5 out of 5
Very good
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M
Rating: 4 out of 5
Completely satisfied.
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S
Rating: 5 out of 5
I have been ordering for years and have never been disappointed, very good site.
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P
Rating: 5 out of 5
Materials received within two days in good condition. Thanks to MATERIEL VELO which I recommend.
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P
Rating: 5 out of 5
Perfect, material conforms to the description, good quality and easy to assemble.
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D
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Excellent value for money!
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E
Rating: 5 out of 5
I am satisfied with my order efficiency and speed
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S
Rating: 4 out of 5
Conforms to the description.
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P
Rating: 5 out of 5
Order received well, perfect now the product is on hold as I anticipate the purchase of my tires to have the quality of the product later
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J
Rating: 1 out of 5
Leaking can and packages filled with mineral oil
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Response from Materiel-velo.com
Hello Jeremy,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your satisfaction. Your feedback is valuable and we will ensure to rectify the situation. Please do not hesitate to contact us directly to resolve this issue at 04 74 694 694 or via the contact form. Your trust is our priority and we are committed to providing you with quality products.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your satisfaction. Your feedback is valuable and we will ensure to rectify the situation. Please do not hesitate to contact us directly to resolve this issue at 04 74 694 694 or via the contact form. Your trust is our priority and we are committed to providing you with quality products.
Best regards,
The Materiel-velo.com team
T
Rating: 5 out of 5
Top
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L
Rating: 4 out of 5
Order conforms and within the deadlines. Return of the too small jacket required a follow-up.
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X
Rating: 5 out of 5
Great service
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