Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
5 11,9k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 4 and 5 stars

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D
Dominique H.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect, delivery as expected
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Jean Yves G.
Rating: 5 out of 5
following a purchase from 06/10/2025
Compliant with the order and super fast delivery
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M
Marc M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Very serious
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J
Jean-Philippe D.
Rating: 4 out of 5
following a purchase from 06/10/2025
Never disappointed, perfect service. The best would be to be able to select the store from the online site to see directly the items available in store.
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F
Florian S.
Rating: 5 out of 5
following a purchase from 07/10/2025
Order well received.
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M
Michel B.
Rating: 5 out of 5
following a purchase from 05/10/2025
For my personal account, Materiel-velo.com is competitive with choice... the prices are "correct" and on many items "very correct"! My orders have always gone well, with fairly quick deliveries..... in these times, Materiel-velo.com is for me, a safe bet!
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Etienne C.
Rating: 5 out of 5
following a purchase from 06/10/2025
Perfect
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Philippe M.
Rating: 5 out of 5
following a purchase from 06/10/2025
Ras
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Thibaut D.
Rating: 5 out of 5
following a purchase from 06/10/2025
Fast and efficient service, super reasonable price. Thank you
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Gregory B.
Rating: 5 out of 5
following a purchase from 03/10/2025
thank you for your commercial gesture
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Ghionzoli D.
Rating: 5 out of 5
following a purchase from 03/10/2025
Material returned and exchanged within a very reasonable time. I am very satisfied
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Olivier P.
Rating: 5 out of 5
following a purchase from 06/10/2025
Nothing to complain about, everything was perfect, product, deadline, delivery?
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Yoann G.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect purchase for the upcoming winter. Requires time and patience for the first assembly.
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Thomas M.
Rating: 5 out of 5
following a purchase from 04/10/2025
Product as described, fast delivery, perfect!
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D
Daniel L.
Rating: 5 out of 5
following a purchase from 06/10/2025
Very nice sign for cycling enthusiasts
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Sebastien H.
Rating: 5 out of 5
following a purchase from 03/10/2025
I want to particularly congratulate the customer service of Matériel-velo.com, responsive, and especially very effective. My BMC frame was cracked, thanks to their professionalism, I was able to obtain a new one under warranty! Thank you!
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Patricia J.
Rating: 5 out of 5
following a purchase from 06/10/2025
Delivery as usual!
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Philippe S.
Rating: 5 out of 5
following a purchase from 06/10/2025
Very happy with the product. Very fast delivery
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Nicolas P.
Rating: 5 out of 5
following a purchase from 03/10/2025
I highly recommend this site.
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Robert R.
Rating: 5 out of 5
following a purchase from 04/10/2025
Received within the deadlines according to the order, well packaged.
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Francois-Xavier W.
Rating: 5 out of 5
following a purchase from 03/10/2025
very good and fast
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Hubert C.
Rating: 5 out of 5
following a purchase from 26/09/2025
Completely satisfactory. Professional
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Bertrand P.
Rating: 5 out of 5
following a purchase from 05/10/2025
Very good product
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E
Emmanuel B.
Rating: 5 out of 5
following a purchase from 04/10/2025
perfect
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C
Carme J.
Rating: 5 out of 5
following a purchase from 03/10/2025
Top thank you
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Franck S.
Rating: 5 out of 5
following a purchase from 04/10/2025
Very good.
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Pierre S.
Rating: 5 out of 5
following a purchase from 04/10/2025
Very good
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M
Massel C.
Rating: 5 out of 5
following a purchase from 05/10/2025
Good product in accordance with the description. Does the job. Simple function buttons to use
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Yann A.
Rating: 5 out of 5
following a purchase from 03/10/2025
Fast delivery and compliant products
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Philippe D.
Rating: 5 out of 5
following a purchase from 05/10/2025
Satisfied, good product and arrived on time
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R
René R.
Rating: 5 out of 5
following a purchase from 04/10/2025
compliant items, fast delivery, careful packaging
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 02/10/2025
nothing to report
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Laure C.
Rating: 5 out of 5
following a purchase from 05/10/2025
Product as described. Fast delivery. I recommend.
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Benjamin P.
Rating: 5 out of 5
following a purchase from 05/10/2025
Order received on time. Benjamin
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D
Dominique R.
Rating: 5 out of 5
following a purchase from 03/10/2025
Top service, fast delivery
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Pierre F.
Rating: 5 out of 5
following a purchase from 03/10/2025
As described!
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Thomas B.
Rating: 5 out of 5
following a purchase from 04/10/2025
Perfect! Thank you to all the employees involved!
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Philippe S.
Rating: 5 out of 5
following a purchase from 03/10/2025
Impeccable delivery and quality advice. The best
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J
Jean-Luc P.
Rating: 5 out of 5
following a purchase from 04/10/2025
Very good
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