Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 754 published reviews

5 10,8k 92% 4 578 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 4 and 5 stars

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Côme-Espan V.

Published on 04/09/2025 à 17h43 following a purchase from 24/08/2025

Hard to install but rewarding on every descent

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David D.

Published on 04/09/2025 à 17h15 following a purchase from 23/08/2025

I ordered my products Sunday evening and received them Tuesday late morning, top ... as usual

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Bernard D.

Published on 04/09/2025 à 17h14 following a purchase from 24/08/2025

Everything was ok

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Christian A.

Published on 04/09/2025 à 17h12 following a purchase from 22/08/2025

Satisfied with the ordered products as well as the home delivery and the delivery person.

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Bertrand B.

Published on 04/09/2025 à 17h08 following a purchase from 21/08/2025

After-sales service is super efficient. I am completely satisfied. I will come back!

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Marc N.

Published on 04/09/2025 à 17h06 following a purchase from 23/08/2025

Interesting price and fast delivery

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Jean Philippe C.

Published on 04/09/2025 à 17h05 following a purchase from 24/08/2025

Nothing to complain about, perfect for me

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Patrick C.

Published on 04/09/2025 à 17h04 following a purchase from 24/08/2025

Total satisfaction

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Jean Michel L.

Published on 04/09/2025 à 17h01 following a purchase from 23/08/2025

In stock and fast shipping

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Pierrick Y.

Published on 04/09/2025 à 16h59 following a purchase from 24/08/2025

Nothing to say.

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Patrick J.

Published on 04/09/2025 à 16h58 following a purchase from 24/08/2025

Meets my expectations.

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René C.

Published on 04/09/2025 à 16h53 following a purchase from 23/08/2025

Very good, quick reception, I recommend.

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Jean Claude P.

Published on 04/09/2025 à 16h50 following a purchase from 23/08/2025

OK, fast and compliant delivery

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Romuald L.

Published on 04/09/2025 à 16h47 following a purchase from 24/08/2025

Perfect.

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Gérard C.

Published on 04/09/2025 à 16h43 following a purchase from 24/08/2025

Perfect!

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Noa G.

Published on 04/09/2025 à 16h36 following a purchase from 22/08/2025

Very good!

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Vincent G.

Published on 04/09/2025 à 16h35 following a purchase from 23/08/2025

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Raymond P.

Published on 04/09/2025 à 16h31 following a purchase from 24/08/2025

Good welcome competent team I become a loyal customer, 3 bikes purchased

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Dominique T.

Published on 04/09/2025 à 16h29 following a purchase from 23/08/2025

Product as described!

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Philippe A.

Published on 04/09/2025 à 16h29 following a purchase from 19/08/2025

Nothing to report

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Jean Charles B.

Published on 04/09/2025 à 16h27 following a purchase from 22/08/2025

Nothing

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Francois M.

Published on 04/09/2025 à 16h26 following a purchase from 20/08/2025

Fast delivery

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Jean-Pierre M.

Published on 04/09/2025 à 16h26 following a purchase from 22/08/2025

Perfect from order to delivery.

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Gauthier G.

Published on 04/09/2025 à 03h54 following a purchase from 18/08/2025

Nothing to report, fast delivery.

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Samuel V.

Published on 03/09/2025 à 19h08 following a purchase from 20/08/2025

Top

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Laurent D.

Published on 03/09/2025 à 17h04 following a purchase from 19/08/2025

delivered

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Response from Materiel-velo.com Published on 16/10/2025

when that was not the case. The situation has since been resolved, and we thank you for your patience.
We hope to offer you a better experience with your next order and will value your trust.
Thank you again for your understanding,
The Materiel-velo.com team

Mouloud M.

Published on 03/09/2025 à 13h42 following a purchase from 20/08/2025

Everything is OK.

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Georges M.

Published on 03/09/2025 à 11h54 following a purchase from 18/07/2025

Package well received

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Daniel V.

Published on 03/09/2025 à 08h06 following a purchase from 20/08/2025

Interesting, attractive prices and fast delivery for quality equipment, what more could you ask for... Maybe a free loyalty card...

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David A.

Published on 02/09/2025 à 20h50 following a purchase from 17/08/2025

Since I started ordering from them, my packages have always been delivered. I live in New Caledonia, and it is very rare to find metropolitan sites that deliver to my country. I recommend this site for cycling enthusiasts.

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François-Xavier M.

Published on 02/09/2025 à 20h10 following a purchase from 21/08/2025

Ease of purchase, good follow-up, and quick availability in store.

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Alexandre P.

Published on 02/09/2025 à 19h07 following a purchase from 21/08/2025

Perfect

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Gildas G.

Published on 02/09/2025 à 18h31 following a purchase from 20/08/2025

Fast service and product conforms to the order

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Lionel A.

Published on 02/09/2025 à 15h44 following a purchase from 20/08/2025

Very good product, responsive customer service after questions, delivery as promised and fast

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Guy H.

Published on 02/09/2025 à 13h00 following a purchase from 14/08/2025

Hello long-time customer always satisfied not to forget the skills of the collaborators I recommend Guy

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Gilles F.

Published on 02/09/2025 à 10h40 following a purchase from 19/08/2025

great site!

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Romain M.

Published on 02/09/2025 à 09h38 following a purchase from 07/08/2025

Nothing to report.

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Christophe C.

Published on 02/09/2025 à 09h23 following a purchase from 18/08/2025

Very good

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Sylvain M.

Published on 02/09/2025 à 08h56 following a purchase from 18/08/2025

Product conforms to the description. Delivery time one week. Perfect

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Paul-André B.

Published on 02/09/2025 à 08h20 following a purchase from 22/08/2025

Top

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