English 
F
Rating: 5 out of 5
Nothing to complain about
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 753 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very professional
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P
Rating: 5 out of 5
Very good
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S
Rating: 1 out of 5
Hello,
Thank you for your message.
We are sorry to learn that the delivery did not take place as planned, especially when it impacts the preparation of your outings.
For your information, the package is indicated as delivered by La Poste on 23/08. Unfortunately, we have not received any message from you regarding a potential delivery issue, otherwise we could have intervened more quickly with the carrier.
Please do not hesitate to contact us directly in case of a problem - we are here to help you.
Thank you for your understanding,
The Materiel-velo.com team
Translated reviews
Thank you for your message.
We are sorry to learn that the delivery did not take place as planned, especially when it impacts the preparation of your outings.
For your information, the package is indicated as delivered by La Poste on 23/08. Unfortunately, we have not received any message from you regarding a potential delivery issue, otherwise we could have intervened more quickly with the carrier.
Please do not hesitate to contact us directly in case of a problem - we are here to help you.
Thank you for your understanding,
The Materiel-velo.com team
Response from Materiel-velo.com
I am satisfied with the equipment and the delivery time
J
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Always reliable and professional!
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G
Rating: 4 out of 5
Very good, quality, fast... only downside, the phone number for information is premium from Switzerland, but the help was very useful, thank you again.
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J
Rating: 5 out of 5
Very good service.
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M
Rating: 5 out of 5
In accordance with the description and my order. Thank you! Hi.
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M
Rating: 5 out of 5
Perfect ....
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C
Rating: 5 out of 5
Order as described. Delivery on time.
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J
Rating: 5 out of 5
Fast and free delivery picked up at the Chambéry store. Perfect JP DUC
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S
Rating: 5 out of 5
Super product. Meets my expectations. Reasonable delivery time.
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R
Rating: 5 out of 5
Everything went well.
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L
Rating: 5 out of 5
Items of great quality. Fast delivery even in the DOM (Réunion Island).
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G
Rating: 5 out of 5
received quickly without any problem R.a.s
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A
Rating: 4 out of 5
Satisfactory
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G
Rating: 5 out of 5
Nothing to report, conforms to my expectations
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C
Rating: 5 out of 5
Quick receipt. No problems encountered.
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F
Rating: 5 out of 5
Very good.
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J
Rating: 5 out of 5
Everything went very well. Perfect, the given deadlines were respected. As I do not have the package (received by friends while I was away), I will see upon my return if the ordered parts conform to the image seen on the site, which I believe.
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J
Rating: 5 out of 5
Package delivered on time
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T
Rating: 5 out of 5
Ok
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J
Rating: 5 out of 5
Fast shipping, very well packaged, product without defects, very satisfied
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M
Rating: 5 out of 5
5/5 very satisfied
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J
Rating: 5 out of 5
Delivery time random (1/2 on time)
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P
Rating: 5 out of 5
Material shipped quickly and well received.
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P
Rating: 5 out of 5
speed and delivery as promised, perfect delivery from the company with a charming smile
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P
Rating: 5 out of 5
still as effective, don't change anything
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A
Rating: 5 out of 5
Very good experience, thank you.
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G
Rating: 5 out of 5
As always, timely delivery, goods conform to expectations
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A
Rating: 5 out of 5
Perfect, and fast despite being in Andorra :)
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M
Rating: 5 out of 5
Top
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G
Rating: 5 out of 5
Fast and compliant
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C
Rating: 5 out of 5
Never disappointed with my orders.
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J
Rating: 4 out of 5
Perfect
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G
Rating: 5 out of 5
Top as usual.
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M
Rating: 5 out of 5
Article consistent and the mv Herblay team is attentive for more details on my purchase
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P
Rating: 5 out of 5
Satisfied. Seriousness and responsiveness are on point.
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