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G
Rating: 5 out of 5
Good responsiveness, order received quickly, products conforming to quality at a very good price
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 750 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 4 and 5 stars
Reset filtersY
Rating: 5 out of 5
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X
Rating: 5 out of 5
Serious and French site, a customer for several years I have never had any issues. Just need to open a store in the Rennes region.
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J
Rating: 5 out of 5
Perfect, nothing to report.
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D
Rating: 5 out of 5
Very serious company Never disappointed Excellent value for money
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J
Rating: 5 out of 5
Nivkel
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F
Rating: 5 out of 5
Nothing to say seriously as usual.
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C
Rating: 5 out of 5
I am very satisfied with all the services and after-sales service of Matériel vélo.
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L
Rating: 5 out of 5
At the top
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C
Rating: 5 out of 5
Very good store, efficient staff who know the products.
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A
Rating: 5 out of 5
Perfect and fast
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P
Rating: 5 out of 5
Always very good.
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G
Rating: 1 out of 5
To be satisfied, the package should arrive on the scheduled dates. So to be satisfied I bought elsewhere. I am really not happy.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
After reviewing your order, we have indeed shipped your package the day after it was placed. Your package was delivered within 24 hours following the shipment. Therefore, we do not understand your dissatisfaction.
We remain at your disposal
The Materiel-velo.com team
Thank you for your feedback.
After reviewing your order, we have indeed shipped your package the day after it was placed. Your package was delivered within 24 hours following the shipment. Therefore, we do not understand your dissatisfaction.
We remain at your disposal
The Materiel-velo.com team
G
Rating: 5 out of 5
Package shipped on time, except for the useless DPD delivery.
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C
Rating: 5 out of 5
Perfect on time and in place..
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E
Rating: 5 out of 5
Impeccable and very serious.
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E
Rating: 5 out of 5
Always on top
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L
Rating: 5 out of 5
Always fast. Well packaged. Trusted site. Thank you
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A
Rating: 5 out of 5
Service OK
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M
Rating: 5 out of 5
Respect for the announced deadlines. It's very convenient to be able to pick up your order at the store rather than waiting for postal delivery. Thank you.
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M
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Received quickly and compliant with my expectations it's perfect.
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S
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Ordered and received in a few days. Perfect as usual with materiel-velo.com
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L
Rating: 5 out of 5
Very satisfied.
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E
Rating: 5 out of 5
Top
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X
Rating: 5 out of 5
As usual, material as described, well packaged and fast delivery. Don't change anything
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J
Rating: 5 out of 5
Perfect thank you
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N
Rating: 5 out of 5
Fast and perfect!
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B
Rating: 5 out of 5
Very satisfied with the delivery time and the merchandise!
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M
Rating: 5 out of 5
Easy to order, fast delivery, very reasonable price. I recommend...
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M
Rating: 5 out of 5
Delivery on time and easy phone contact in case of questions. I recommend.
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C
Rating: 4 out of 5
I am satisfied with the tires I bought for my road bike, easily at a good price and delivered to me quickly.
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F
Rating: 5 out of 5
Perfect, very good site, very fast shipping, real stock. Thank you
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V
Rating: 5 out of 5
Product as described and available. Order shipped quickly. No issues.
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A
Rating: 5 out of 5
Perfect.
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M
Rating: 5 out of 5
Website to recommend. Order conforms, quality material with a very good price
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P
Rating: 4 out of 5
package well received, no problem.
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P
Rating: 5 out of 5
As usual, fast and compliant! Perfect.
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M
Rating: 5 out of 5
Very good quality items, impeccable delivery and very fast
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