English 
J
Rating: 5 out of 5
Order placed within a short time frame and received in perfect condition. I am more than satisfied with Velo equipment, I highly recommend it.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 746 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
Super seller product always of good quality
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G
Rating: 5 out of 5
No problem, delivery compliant and fast
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A
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Material delivered on time. Perfect packaging.
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C
Rating: 5 out of 5
respected deadlines, top customer service
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P
Rating: 5 out of 5
I have been a customer for many years. Always satisfied with the products and delivery. I recommend to everyone.
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Q
Rating: 5 out of 5
Fast delivery and very organized with the messages Site to validate
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A
Rating: 5 out of 5
Bottom bracket ordered thanks to the advice of the workshop technician, who then assembled it.
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L
Rating: 1 out of 5
The model has been returned, we are waiting for the refund
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Response from Materiel-velo.com
Hello,
We are having trouble understanding your 1-star rating given that this is simply a return from your side.
It has been processed and the refund has been made quickly.
Best regards,
The team at Materiel-velo.com
We are having trouble understanding your 1-star rating given that this is simply a return from your side.
It has been processed and the refund has been made quickly.
Best regards,
The team at Materiel-velo.com
T
Rating: 5 out of 5
Great.
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C
Rating: 5 out of 5
Very good prices and fast shipping in a careful package. Perfect.
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C
Rating: 5 out of 5
Product meets our expectations
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H
Rating: 4 out of 5
In accordance with my expectations and fast.
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J
Rating: 4 out of 5
quick and compliant order
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M
Rating: 5 out of 5
Fast, efficient and true to what is ordered
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P
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
Perfect Thank you
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Y
Rating: 5 out of 5
Very pleasant and serious, order and delivery very fast, ASSOS shorts always top quality....
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A
Rating: 5 out of 5
On top
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F
Rating: 5 out of 5
Very fast delivery.
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P
Rating: 5 out of 5
PERFECT
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B
Rating: 5 out of 5
delivered within the deadlines indicated on the website
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R
Rating: 5 out of 5
Products received according to my order. Fast shipping and receipt. Everything I expect.
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B
Rating: 1 out of 5
No issues, product conforms and delivery time respected
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Response from Materiel-velo.com
Thank you for your feedback, you selected 1 star while your review seems positive.
F
Rating: 5 out of 5
Easy order, fast delivery, very good site I recommend.
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S
Rating: 5 out of 5
Product quality, price, delivery times, everything is perfect. I would give one more star for the commitment to help cycling clubs!
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J
Rating: 5 out of 5
Never disappointed by bike equipment. Quick preparation of my order and delivery within the announced deadlines. Top notch
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C
Rating: 5 out of 5
As usual, no problem.....thank you
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D
Rating: 5 out of 5
Very satisfied.. Attentive to the customer. I recommend.
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E
Rating: 5 out of 5
Excellent transaction in every way
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B
Rating: 5 out of 5
delivery on time and perfect.
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J
Rating: 5 out of 5
Metal seat post clamp. Diameter perfectly precise and respected. Very good quality. The 2 hex screws allow for very fine adjustment of the saddle angle which is what I was looking for. I recommend the material. Fast and problem-free delivery.
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A
Rating: 5 out of 5
Very good support on site in the Chambéry store. Attentive, competent and customer-oriented
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I
Rating: 5 out of 5
Very satisfied
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F
Rating: 5 out of 5
top....
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M
Rating: 5 out of 5
very satisfied with my experience with matériel vélo it's always perfect, I recommend
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C
Rating: 5 out of 5
I am also a customer of Matériel Vélo in Colmar, very good team. There is no longer a manager, the two young deserving ones could take responsibility and hire a technician. The two young ones know the customers and how the store works. This is a personal opinion. In conclusion, I am very satisfied with the service of Matériel Vélo
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J
Rating: 5 out of 5
Perfect service
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F
Rating: 5 out of 5
Delivery ok at MV.
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