Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 746 published reviews
5 10,8k 92% 4 577 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 4 and 5 stars

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A
Alain R.
Rating: 5 out of 5
following a purchase from 15/07/2025
Very good
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M
Michel H.
Rating: 5 out of 5
following a purchase from 23/07/2025
Perfect as always, don't change anything. Thank you
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Patrice L.
Rating: 5 out of 5
following a purchase from 23/07/2025
Very effective!!! Thank you!!
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M
Malek D.
Rating: 5 out of 5
following a purchase from 23/07/2025
The order went very well, fast delivery within the deadlines, efficient....
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Alexandre B.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast delivery and good price
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F
Florent C.
Rating: 5 out of 5
following a purchase from 23/07/2025
Impeccable
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Paul S.
Rating: 5 out of 5
following a purchase from 23/07/2025
Ultra fast delivery
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D
Dominique L.
Rating: 5 out of 5
following a purchase from 24/07/2025
Super good brake pads, fast delivery, good price, I recommend.
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Olivier R.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast product compliant
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Pascal G.
Rating: 1 out of 5
following a purchase from 22/07/2025
The fixing straps for the handlebars are missing
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Response from Materiel-velo.com
Hello,

Thank you for your feedback.

We are sorry for this oversight. Your request has been taken care of by our after-sales service, and a new bag has been sent to you.

Please feel free to contact us if needed, we remain at your disposal.

Best regards,
The team at Materiel-velo.com
S
Stéphane M.
Rating: 5 out of 5
following a purchase from 23/07/2025
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F
Fabrice T.
Rating: 5 out of 5
following a purchase from 22/07/2025
order conforms to my wishes and speed of shipping
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D
Denis D.
Rating: 5 out of 5
following a purchase from 21/07/2025
My bike supplies shopping site
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M
Maxime C.
Rating: 5 out of 5
following a purchase from 20/07/2025
Very good, shipment was compliant and fast
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C
Cedric V.
Rating: 5 out of 5
following a purchase from 19/07/2025
Satisfied with the product and the teams in the store
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H
Hervé G.
Rating: 5 out of 5
following a purchase from 16/07/2025
Material conforms, friendly welcome in the store
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J
Jean-Charles F.
Rating: 5 out of 5
following a purchase from 18/07/2025
Products as described and well packaged, and fast delivery.
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J-Charles B.
Rating: 4 out of 5
following a purchase from 18/07/2025
Received on time.
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F
Fernand D.
Rating: 5 out of 5
following a purchase from 22/07/2025
5
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Claude K.
Rating: 5 out of 5
following a purchase from 20/07/2025
very fast delivery, -
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Michael P.
Rating: 5 out of 5
following a purchase from 12/07/2025
Great transaction, efficient exchange with the teams and fast delivery. I highly recommend.
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Sebastien P.
Rating: 5 out of 5
following a purchase from 20/07/2025
Fast, visibility on shipping
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C
Christophe J.
Rating: 5 out of 5
following a purchase from 21/07/2025
good braking. Sometimes squeaks in the rain.
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Lucien B.
Rating: 5 out of 5
following a purchase from 21/07/2025
very satisfied.
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Walter G.
Rating: 5 out of 5
following a purchase from 17/07/2025
Hello, good product for cassettes.
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Gilles B.
Rating: 5 out of 5
following a purchase from 16/07/2025
Top
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F
Francis R.
Rating: 5 out of 5
following a purchase from 18/07/2025
Nothing to report, received the package in good condition and on time.
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V
Victor F.
Rating: 5 out of 5
following a purchase from 22/07/2025
Perfect Delivered in 24h, really very satisfied! I order regularly, you can do the same with confidence, I recommend Matériel Vélo
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H
Herve S.
Rating: 5 out of 5
following a purchase from 11/07/2025
Well advised, top price and fast shipping.
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Philippe M.
Rating: 5 out of 5
following a purchase from 20/07/2025
Purchase conforms and fast delivery
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G
Gerald D.
Rating: 5 out of 5
following a purchase from 21/07/2025
Fast delivery, the key for Look pedals is super effective.
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Jean-Michel M.
Rating: 5 out of 5
following a purchase from 19/07/2025
Material conforms to the description arrived quickly
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C
Cyril G.
Rating: 5 out of 5
following a purchase from 20/07/2025
Thank you for the speed
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Yves G.
Rating: 5 out of 5
following a purchase from 20/07/2025
Fast and free delivery to the store.
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D
David P.
Rating: 5 out of 5
following a purchase from 17/07/2025
Very good
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R
Richard P.
Rating: 5 out of 5
following a purchase from 19/07/2025
Very short delivery times and the delivered items are in accordance with the order: I am very satisfied! (as usual)
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Jessy G.
Rating: 5 out of 5
following a purchase from 15/07/2025
As expected
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V
Victor F.
Rating: 5 out of 5
following a purchase from 17/07/2025
Fast delivery, product as described and well packaged, I highly recommend
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Pierre T.
Rating: 5 out of 5
following a purchase from 20/07/2025
Fast delivery, good tracking and package received in good condition.
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J
Jackie C.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very good
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