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J
Rating: 4 out of 5
Good quality
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 988 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1 and 4 stars
Reset filtersB
Rating: 1 out of 5
Material conforms to the order, delivery time also
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M
Rating: 4 out of 5
I order rarely, but always on hand Mb
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A
Rating: 4 out of 5
Quick order reception in store
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J
Rating: 4 out of 5
Good product
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R
Rating: 4 out of 5
I had a problem with an order that got lost but everything else is fine
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D
Rating: 4 out of 5
Very good service
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M
Rating: 4 out of 5
One star less delivery announced 26/08 received 28/08. Receipt of a correct package and after opening merchandise well packaged and in accordance with the order. Thank you
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A
Rating: 4 out of 5
Shipping costs are cheap
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J
Rating: 4 out of 5
Well done site
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M
Rating: 4 out of 5
Material received quickly
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P
Rating: 4 out of 5
Fast and compliant
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F
Rating: 4 out of 5
Deadline respected, correct delivery
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J
Rating: 4 out of 5
ras
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C
Rating: 4 out of 5
Good experience, fairly quick service
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S
Rating: 4 out of 5
I like the site and so far no problems hence my 4 stars, but I found a lack of communication about the significant unexpected delay of my last order. An email to inform about a delay compared to the expected deadline would have been welcome and would have allowed me to find another solution.
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L
Rating: 4 out of 5
Fast
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B
Rating: 4 out of 5
A bit disappointed by the lack of TPU chamber...
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M
Rating: 4 out of 5
The package arrived a few days later than expected, since it came from abroad, and it was not clear that there were two pieces in each bag instead of one, but overall everything is fine. Thank you, I am satisfied with the service
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D
Rating: 4 out of 5
No issues with the order and its delivery but still an avalanche of emails that are not always relevant.
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X
Rating: 4 out of 5
Easy to order, and fast delivery.
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L
Rating: 4 out of 5
Very satisfied
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M
Rating: 4 out of 5
The products and the quality-price ratio are excellent but I had problems with the delivery with the DPD relay point. The point selected during the online sale no longer existed. DPD was not aware. The delivery person indicates the point is closed without specifying the definitive closure. I had to claim twice to DPD to get a new relay point. Maybe DPD has corrected the available relay points since then. Maybe!!!
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J
Rating: 4 out of 5
Satisfied
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D
Rating: 4 out of 5
Good product
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T
Rating: 4 out of 5
Ordered item received well. The shipping delay was a bit long. Other than that, no issues
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J
Rating: 4 out of 5
Nothing to report
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D
Rating: 4 out of 5
Very good site
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P
Rating: 4 out of 5
I have been ordering for years, the service and the material are top-notch.
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P
Rating: 4 out of 5
Satisfied with my order, delivered quickly.
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Y
Rating: 4 out of 5
Delivery ok price ok I reported that when creating my account I made a mistake with my email address I was never contacted for the change but it was not penalizing
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B
Rating: 4 out of 5
I took away one star just because the delivery took more than 10 days, problem between the carrier and the destination relay
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F
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Product as described and received on time.
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J
Rating: 4 out of 5
Order delivered quickly in a package in good condition and in accordance with my order. However, I found just after one of the products (the Bryton HRM Duo Bluetooth and ANT+ heart rate monitor) cheaper on a competing site; it's a bit frustrating especially since it was to replace a similar defective product from another brand
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D
Rating: 4 out of 5
I take away one star because the product was not available in stock contrary to what was announced. Aside from this setback, the shipment was quick to Réunion.
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H
Rating: 4 out of 5
I didn't know this store, the website needs modernization but otherwise it has a good variety of products (the accessory I needed I only found here) at good prices
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P
Rating: 4 out of 5
Hello, it's a shame that return shipping is not free because I made a mistake on an item and mat explained on the page not provided
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C
Rating: 4 out of 5
Package received with the cardboard damaged
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