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C
Rating: 5 out of 5
Great
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1 and 5 stars
Reset filtersL
Rating: 5 out of 5
Order compliant and fast delivery. Top notch
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F
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Choice, price, fast delivery
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P
Rating: 5 out of 5
Nothing to report Everything is good.............
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B
Rating: 5 out of 5
Product compliant with the ad
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J
Rating: 5 out of 5
Good experience
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J
Rating: 5 out of 5
Very fast delivery, very satisfied!
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M
Rating: 5 out of 5
Very good, fast. Efficient
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P
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Nothing to report: material in stock shipped quickly, received immediately & assembled. Smooth transaction so perfect!
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E
Rating: 1 out of 5
Very disappointed with this order as it arrived a month after the expected date. A little communication would have changed everything because an order for a 'bike' is never urgent. Moreover, the delivery person never came to my house, as I was present; he left the package with a merchant.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not arrive within the expected time and that the delivery was not optimal. Your feedback is valuable and helps us improve our communication and services.
Unfortunately, we encountered supply issues, particularly with one of the products in your order.
Please do not hesitate to contact us directly for your next order or project so that we can offer a gesture.
Best regards,
The team at Materiel-velo.com
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not arrive within the expected time and that the delivery was not optimal. Your feedback is valuable and helps us improve our communication and services.
Unfortunately, we encountered supply issues, particularly with one of the products in your order.
Please do not hesitate to contact us directly for your next order or project so that we can offer a gesture.
Best regards,
The team at Materiel-velo.com
S
Rating: 5 out of 5
:)
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P
Rating: 5 out of 5
perfect
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L
Rating: 5 out of 5
PERFECT. FAST DELIVERY TIME. THANK YOU TO ALL YOUR TEAMS.
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A
Rating: 5 out of 5
Top-notch house, shipment respected on time,
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B
Rating: 5 out of 5
Good delivery. Item ok
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C
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
It's good as a site reasonable prices
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C
Rating: 5 out of 5
Top.
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J
Rating: 5 out of 5
Impeccable order
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G
Rating: 5 out of 5
Very serious company, with competent technicians.
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P
Rating: 5 out of 5
Excellent service, responsiveness at its best.
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R
Rating: 5 out of 5
As usual perfect
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J
Rating: 5 out of 5
nothing to say; as usual
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Y
Rating: 5 out of 5
Correct prices, reactive, the site lacks a bit of ergonomics especially on mobile
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Y
Rating: 5 out of 5
Fast delivery, compliant product
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A
Rating: 5 out of 5
Quality of the product and delivery time respected!
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P
Rating: 5 out of 5
Perfect
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K
Rating: 5 out of 5
Fast delivery and attractive price, I recommend!
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S
Rating: 5 out of 5
Serious, competent and correct prices
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J
Rating: 5 out of 5
No problem, very good Bike Material
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D
Rating: 5 out of 5
Reactive and compliant product
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E
Rating: 5 out of 5
VERY GOOD SERIOUS COMPANY IT'S A PLEASURE TO RECOMMEND YOU
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L
Rating: 5 out of 5
Very fast shipping, product as described, competitive price;
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P
Rating: 5 out of 5
Impeccable
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C
Rating: 5 out of 5
No worries Very good ecommerce site Attractive prices
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Ó
Rating: 5 out of 5
Fast and precise
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D
Rating: 5 out of 5
top
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J
Rating: 5 out of 5
Perfect except that it's a shame that the break between noon and two and the evening closing is too early because some come from the other side of Paris and with traffic jams it's hard to aim for opening hours. Apart from that, advice is always top-notch and prices are reasonable.
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