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S
Rating: 5 out of 5
Perfect
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 015 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1 and 5 stars
Reset filtersC
Rating: 5 out of 5
Satisfied but delivery a bit slow
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J
Rating: 1 out of 5
I ordered Mavic Instant 360D wheel hub bearings. One bearing was grinding, unfortunately I noticed it after the wheel was assembled. Not great, a bearing that is dead in an original Mavic pouch. Usually, I am satisfied with bike equipment.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your order. Please feel free to contact us directly via the customer service contact form so we can resolve this inconvenience.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your order. Please feel free to contact us directly via the customer service contact form so we can resolve this inconvenience.
Best regards,
The Materiel-velo.com team
F
Rating: 5 out of 5
No problem
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D
Rating: 5 out of 5
Very satisfied! Very welcoming seller, available and competent. Fast delivery
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J
Rating: 5 out of 5
Very professional and always good advice, order always arrived on time.
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G
Rating: 5 out of 5
Very satisfied, the Dijon agency is top, I recommend
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D
Rating: 5 out of 5
Excellent
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J
Rating: 5 out of 5
Perfect, serious, competent and efficient
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G
Rating: 5 out of 5
Excellent service
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F
Rating: 5 out of 5
Good value for money
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D
Rating: 5 out of 5
Nothing to report
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C
Rating: 5 out of 5
Great!
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S
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast and efficient, product and package top-notch. Finally a French store that competes with the Chinese...
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R
Rating: 5 out of 5
Perfect as always, fast delivery and always in accordance with the order
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M
Rating: 5 out of 5
Very good. Thank you
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A
Rating: 5 out of 5
Everything was fast and perfect
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R
Rating: 5 out of 5
Good product
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P
Rating: 5 out of 5
the price of the item corresponds to my project. delivery time: fast. thank you
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E
Rating: 5 out of 5
Very fast delivery. The ordered material works perfectly.
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T
Rating: 5 out of 5
Having paid for my order by check, from sending it to receiving the package, the delivery took 10 days which is reasonable and correct. Bravo and thank you for your professionalism. Best regards.
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C
Rating: 5 out of 5
For a first order, I am very satisfied with the service and delivery, plus Matériel vélo accepts bank checks which is important for me as I no longer want to order online with my payment card. Thank you Christian
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F
Rating: 5 out of 5
order compliant and fast delivery
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C
Rating: 5 out of 5
Good advice
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T
Rating: 5 out of 5
Material meets my expectations. Very good quality.
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O
Rating: 5 out of 5
First order received without hassle, very satisfied with the delivery and the purchased product.
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C
Rating: 5 out of 5
Very good, I recommend
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G
Rating: 5 out of 5
client for many years always impeccable
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M
Rating: 5 out of 5
Good prices, fast shipping, nothing to complain about.
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G
Rating: 5 out of 5
Delivery compliant and very fast
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J
Rating: 5 out of 5
Wide choice and fast shipping
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G
Rating: 5 out of 5
Hello always very happy with the material you offer, true professionals
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M
Rating: 5 out of 5
Always so efficient with an enormous choice possible. Bravo
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J
Rating: 5 out of 5
deadline respected, package in good condition ... maintain this level of service quality
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P
Rating: 5 out of 5
Nothing to complain about very good
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Y
Rating: 5 out of 5
Reliable, serious. -
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L
Rating: 5 out of 5
Very satisfied with my order
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J
Rating: 5 out of 5
perfect and delivered the next day
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