Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 992 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1 and 5 stars

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J
Jean Michel C.
Rating: 5 out of 5
following a purchase from 07/08/2025
Friendly and competent sellers.
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Jean-Marc T.
Rating: 5 out of 5
following a purchase from 08/08/2025
Package delivered on time, quality product RAS
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Jean P.
Rating: 5 out of 5
following a purchase from 04/08/2025
quality products and fast delivery
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F
Francisco D.
Rating: 5 out of 5
following a purchase from 06/08/2025
You can recognize good customer service when a problem occurs. I mistakenly ordered the wrong size of a promotional product and I was able to change the size of the product just by sending an email and exchanging with the super responsive customer service. Thank you again for everything
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Johan C.
Rating: 5 out of 5
following a purchase from 07/08/2025
Perfect
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Gerald C.
Rating: 5 out of 5
following a purchase from 07/08/2025
Fast shipping and discreet packaging. Top
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Florian L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Choice, aggressive prices and fast delivery. A perfect purchase as usual, in-store or on the webshop.
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Xavier M.
Rating: 5 out of 5
following a purchase from 03/08/2025
Fast and careful shipping.
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Pierre P.
Rating: 5 out of 5
following a purchase from 05/08/2025
fast and serious shipping
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Mathieu B.
Rating: 5 out of 5
following a purchase from 01/08/2025
Hello, I received my carbon wheels last week and I am very happy with them, I thank the entire Matériel Velo team for answering my questions and for a delivery of great professionalism. Thank you very much
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Roger G.
Rating: 5 out of 5
following a purchase from 04/08/2025
Fast delivery, products conforming
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Vincent B.
Rating: 5 out of 5
following a purchase from 05/08/2025
5
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Christian G.
Rating: 5 out of 5
following a purchase from 06/08/2025
Fast and problem-free delivery, as usual
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Pierrick Y.
Rating: 5 out of 5
following a purchase from 07/08/2025
Nothing to say
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Alexandre B.
Rating: 5 out of 5
following a purchase from 06/08/2025
Material fits very well and good advice from the advisor
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Fabrice C.
Rating: 5 out of 5
following a purchase from 06/08/2025
Fast delivery, products as described. Everything is fine!
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Roger L.
Rating: 5 out of 5
following a purchase from 06/08/2025
Good
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Pascal C.
Rating: 5 out of 5
following a purchase from 30/07/2025
Very good advice and fast and compliant delivery.
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Bruno B.
Rating: 5 out of 5
following a purchase from 06/08/2025
As always, delivered quickly with bike equipment, and that matters when waiting for a cassette! Thank you
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Jean-Yves T.
Rating: 5 out of 5
following a purchase from 04/08/2025
After acquiring a guardia brygton radar, I had some difficulties getting it to work properly. I was able to contact customer service and got the right information. I am fully satisfied and I recommend.
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Jean-François D.
Rating: 5 out of 5
following a purchase from 05/08/2025
Loyal to Matériel Vélo: the process is always very clear, precise, and reliable! For once, I used the "product return" service: customer service reachable and professional
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Eric A.
Rating: 5 out of 5
following a purchase from 08/07/2025
Perfect
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Jacques V.
Rating: 5 out of 5
following a purchase from 06/08/2025
as always correct quality price ratio and delivery on time
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Philippe V.
Rating: 5 out of 5
following a purchase from 06/08/2025
Great site with good promotions and very fast delivery. Keep it up
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Claude J.
Rating: 5 out of 5
following a purchase from 01/08/2025
Quality site, guaranteed efficiency
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Gilles M.
Rating: 5 out of 5
following a purchase from 06/08/2025
Respect for deadlines
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Franck C.
Rating: 5 out of 5
following a purchase from 06/08/2025
No problem, simplicity and efficiency
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Yannick W.
Rating: 5 out of 5
following a purchase from 06/08/2025
Top
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Bernard J.
Rating: 5 out of 5
following a purchase from 06/08/2025
Very serious site, tracking of orders and deliveries on time
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Eric P.
Rating: 5 out of 5
following a purchase from 06/08/2025
Serious and very responsive site.
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André B.
Rating: 5 out of 5
following a purchase from 01/08/2025
Choice of material and easy ordering. Quality material...
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Arnaud L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Great site, I highly recommend it
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Sebastien P.
Rating: 5 out of 5
following a purchase from 06/08/2025
Super fast delivery, super interesting price.
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Stephane V.
Rating: 5 out of 5
following a purchase from 06/08/2025
Very good gear I recommend
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Gregory B.
Rating: 5 out of 5
following a purchase from 07/08/2025
Fast delivery and good search experience on the site.
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René M.
Rating: 5 out of 5
following a purchase from 06/08/2025
Order received in 48h, impeccable.
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Patrick D.
Rating: 5 out of 5
following a purchase from 06/08/2025
Thank you, perfect for me
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Christophe B.
Rating: 5 out of 5
following a purchase from 24/07/2025
Serious, professional site
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Rene L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Nothing to report
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D
David P.
Rating: 5 out of 5
following a purchase from 06/08/2025
Top!! Fast shipping and product as described.
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