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B
Rating: 5 out of 5
Delivery speed
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Timing reception ok Product conforms to my order Quality-price ratio can do better
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P
Rating: 5 out of 5
Great as always
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D
Rating: 5 out of 5
Perfect fast shipping
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P
Rating: 5 out of 5
Choice, quality, and ease of navigation on the site.
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G
Rating: 5 out of 5
At the top
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P
Rating: 5 out of 5
Perfect in every way
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C
Rating: 5 out of 5
Very well served, impeccable deadlines, thank you
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M
Rating: 5 out of 5
Order compliant and reasonable delivery time
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M
Rating: 5 out of 5
perfect service, I recommend 100%
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S
Rating: 5 out of 5
nothing to say despite a problem during the order. problem that was resolved very quickly. very very satisfied, I highly recommend to my friends
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D
Rating: 5 out of 5
Very happy
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H
Rating: 5 out of 5
Excellent product at the top
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A
Rating: 5 out of 5
perfect, as described and fast delivery and well packaged
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M
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
top
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S
Rating: 5 out of 5
High quality material at a good price. Great variety and lots of choices.
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D
Rating: 5 out of 5
Fast delivery, careful packaging, nothing to say
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D
Rating: 3 out of 5
Always satisfied with the site matériel vélo.com no issues. However, I am only half satisfied with the DPD carrier. I did not receive any notification to inform me that my package had arrived at the pick-up point. Next time I think I will go through Chronopost for one euro more.
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J
Rating: 5 out of 5
At other bike and accessory stores, the response is to tell me that there are no more parts, while with you I was able to replace the worn parts.
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E
Rating: 5 out of 5
Satisfied, it was for a gift. It was exactly what was needed.
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B
Rating: 5 out of 5
Perfect As usual, super fast and great customer service... Top notch
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F
Rating: 5 out of 5
Bryton 750 is at a very good price (117€) received quickly works perfectly
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M
Rating: 5 out of 5
Impeccable, fast shipping and compliant.
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A
Rating: 5 out of 5
Completely matches the description
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F
Rating: 5 out of 5
Very happy
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M
Rating: 5 out of 5
Store with a wide selection of components at fair prices and fast delivery
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R
Rating: 5 out of 5
Order arrived quickly and well packaged
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E
Rating: 5 out of 5
Received on time Nothing to complain about
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D
Rating: 2 out of 5
I ordered a mountain bike chain from Materiel-velo because since I pass by the store, delivery is free and I thought I would have it quickly! Unfortunately, it took more than a week to receive it! It's really very long for a simple chain!!! I will not go through your site again if I am in a hurry!
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N
Rating: 5 out of 5
very good
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M
Rating: 2 out of 5
Several purchases ok, however the crank screw shown on the site as being dependent on the washer. Finally my washer is fixed. So incompatible dura ace r9000. Seller who on the phone says yes indeed I have the screw in hand and it is not like on the site and half jokingly tells me that the return would cost as much as the refund because return fees at our expense even if misleading product and that if I wanted a free return it was at the nearest store, which is 2 hours away. I do not totally discourage but be vigilant because even their product description is misleading and no support.
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J
Rating: 5 out of 5
Thank you I am very satisfied
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H
Rating: 5 out of 5
Fast and without problems, as usual
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P
Rating: 5 out of 5
Serious site
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D
Rating: 5 out of 5
PERFECT
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J
Rating: 5 out of 5
In accordance with my order.
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T
Rating: 5 out of 5
Very good site
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B
Rating: 5 out of 5
Quality material at very reasonable prices and fast delivery
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P
Rating: 5 out of 5
A bit high price. But the site is well stocked
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