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F
Rating: 5 out of 5
Like all the orders placed, everything is perfect
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Perfect! As always
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M
Rating: 4 out of 5
Perfect
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G
Rating: 5 out of 5
A long-time customer, I am satisfied with the offer, the relevant explanations following a phone call, messaging as well. Fast delivery. I recommend Matériel Vélo
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J
Rating: 5 out of 5
Very satisfied with my order with a nice discount on a pair of Hutchinson Blackbird tubeless in 28...easy to mount. Impeccable.
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A
Rating: 4 out of 5
No problem. Everything went normally. The order was accurate.
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D
Rating: 5 out of 5
Well informed on the phone, order received on top
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D
Rating: 5 out of 5
Perfect!
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C
Rating: 5 out of 5
Fast delivery and compliant product Highly recommended
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P
Rating: 5 out of 5
very good purchase
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V
Rating: 5 out of 5
Fast and efficient
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E
Rating: 5 out of 5
Excellent derailleur.. very good tires as well
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J
Rating: 5 out of 5
Always very good service
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G
Rating: 5 out of 5
Very good bike parts sales site!
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G
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Always as precise and fast Compliant with the order Thank you
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J
Rating: 5 out of 5
Hello! I have always been informed of the different stages of the order. Very happy with your team. Thank you!
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E
Rating: 5 out of 5
Material received very quickly, hyper responsive and accommodating support service I recommend
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C
Rating: 5 out of 5
Good prices, fast delivery to the store
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F
Rating: 5 out of 5
Perfect
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C
Rating: 4 out of 5
material well received not yet installed
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B
Rating: 5 out of 5
Respect for delivery time
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J
Rating: 5 out of 5
For several orders I am fully satisfied with the services of the company materielvelo.com
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B
Rating: 5 out of 5
Received the appropriate material and delivery respecting the planned schedule.
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C
Rating: 5 out of 5
Correct prices and well-packaged material delivered on time. Thank you
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M
Rating: 5 out of 5
Product compliant at a reasonable price delivered quickly to the store
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P
Rating: 5 out of 5
Hello. I have always been well informed about the preparation and tracking of my package. Delivered within an adequate timeframe and in good condition. Thank you. Best regards.
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P
Rating: 5 out of 5
Good site, but not always aligned on prices.
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F
Rating: 5 out of 5
Everything went very well
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D
Rating: 5 out of 5
Very short delivery time, compliant material, super competitive price
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E
Rating: 5 out of 5
serious bike shop friendly and available staff
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P
Rating: 5 out of 5
Always satisfied Always as fast for a country as far away as we are
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S
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
good
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C
Rating: 5 out of 5
Great choice of products at interesting prices and fast delivery.
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J
Rating: 5 out of 5
I ordered carbon wheels that arrived very well packaged within a very reasonable time! I will order from bike equipment without hesitation!!
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O
Rating: 5 out of 5
super
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D
Rating: 5 out of 5
I received all the equipment in good condition. The delay was a bit longer than expected, + 2 days.
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C
Rating: 3 out of 5
Satisfied with the products, but the preparation and shipping of the products is very long, almost a week.
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Response from Materiel-velo.com
Hello Cedric,
Thank you for your feedback and for your satisfaction regarding our products. We apologize for the preparation and shipping delay you encountered. One of the items was mentioned as shipping within 2-4 days as it was being restocked.
Best regards,
The Materiel-velo.com team
Thank you for your feedback and for your satisfaction regarding our products. We apologize for the preparation and shipping delay you encountered. One of the items was mentioned as shipping within 2-4 days as it was being restocked.
Best regards,
The Materiel-velo.com team