Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Superb customer relationship once again verified on this order, indeed a tire arrived with a defect..easy return and reshipment of a new tire without any problem..Perfect!
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Alain G.
Rating: 5 out of 5
following a purchase from 18/01/2026
The site is ergonomic, thus it is easy to find the products one desires. The prices are very reasonable.
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Stephane B.
Rating: 5 out of 5
following a purchase from 22/01/2026
Serious mail order bike products, fast delivery as soon as the order is placed. I really recommend.
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Joel F.
Rating: 5 out of 5
following a purchase from 22/01/2026
Nothing to say, delivered quickly and with a smile
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Eddy R.
Rating: 5 out of 5
following a purchase from 23/01/2026
The wheels received quickly
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Georges S.
Rating: 5 out of 5
following a purchase from 13/01/2026
Nothing negative to say, I have never had any issues with my orders. Thank you for your professionalism.
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Arthur C.
Rating: 5 out of 5
following a purchase from 01/11/2025
Perfect from A to Z
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Laurent H.
Rating: 5 out of 5
following a purchase from 14/01/2026
Never disappointed.
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Jacques A.
Rating: 5 out of 5
following a purchase from 21/01/2026
Deadline respected
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Ludovic D.
Rating: 5 out of 5
following a purchase from 09/01/2026
Package delivered in good condition !!!!
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Luz Y.
Rating: 4 out of 5
following a purchase from 22/01/2026
Satisfied with the purchase and with the shipping time which has been really short. Although there are some scratches on the spokes, I suppose because the material lacked some protection to avoid bumps during shipping.
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Romain W.
Rating: 5 out of 5
following a purchase from 22/01/2026
Shipping and reception in record time, great!
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Nicolas B.
Rating: 3 out of 5
following a purchase from 14/01/2026
I received an email indicating the product was back in stock to place an order but in fact it was not and was only shipped 8 days later
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Response from Materiel-velo.com
Hello,
At the time of your order, the item ordered was indicated as shipping within 2-4 days. We encountered a supply delay and the shipment only took place after 6 days, and we are sorry for that. This is an event independent of our will and we are certain to do better next time.
Remaining at your disposal
The Materiel-velo.com team
P
Philippe S.
Rating: 3 out of 5
following a purchase from 20/01/2026
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Yannick L.
Rating: 5 out of 5
following a purchase from 21/01/2026
Fast delivery in store, excellent welcome thank you
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Emmanuel D.
Rating: 5 out of 5
following a purchase from 22/01/2026
Perfect
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Christophe M.
Rating: 5 out of 5
following a purchase from 18/01/2026
Perfect, I am very happy.
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Michel T.
Rating: 4 out of 5
following a purchase from 22/01/2026
I am satisfied with my order on the material-velo site as well as the products received.
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Guy R.
Rating: 4 out of 5
following a purchase from 22/01/2026
Nothing to complain about, package delivered quickly picked up at a relay point.
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Sylvain C.
Rating: 5 out of 5
following a purchase from 20/01/2026
Perfect
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Christian M.
Rating: 5 out of 5
following a purchase from 14/01/2026
Satisfied but delivery a bit slow
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Alain B.
Rating: 4 out of 5
following a purchase from 22/01/2026
Nothing to report
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Franck C.
Rating: 5 out of 5
following a purchase from 20/01/2026
No problem
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Daniel D.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very satisfied! Very welcoming seller, available and competent. Fast delivery
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Julien V.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very professional and always good advice, order always arrived on time.
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Gerard C.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very satisfied, the Dijon agency is top, I recommend
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Didier S.
Rating: 5 out of 5
following a purchase from 22/01/2026
Excellent
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Jean Louis V.
Rating: 5 out of 5
following a purchase from 20/01/2026
Perfect, serious, competent and efficient
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Guy B.
Rating: 5 out of 5
following a purchase from 21/01/2026
Excellent service
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Fabrice L.
Rating: 5 out of 5
following a purchase from 23/01/2026
Good value for money
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Daniel P.
Rating: 5 out of 5
following a purchase from 23/01/2026
Nothing to report
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Cloclo D.
Rating: 5 out of 5
following a purchase from 20/01/2026
Great!
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Stephane D.
Rating: 5 out of 5
following a purchase from 16/01/2026
Perfect
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Alex M.
Rating: 5 out of 5
following a purchase from 23/01/2026
Fast and efficient, product and package top-notch. Finally a French store that competes with the Chinese...
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Rémi B.
Rating: 5 out of 5
following a purchase from 21/01/2026
Perfect as always, fast delivery and always in accordance with the order
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Marcel T.
Rating: 5 out of 5
following a purchase from 20/01/2026
Very good. Thank you
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Alain P.
Rating: 5 out of 5
following a purchase from 22/01/2026
Everything was fast and perfect
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Remy C.
Rating: 5 out of 5
following a purchase from 21/01/2026
Good product
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Philippe P.
Rating: 5 out of 5
following a purchase from 08/01/2026
the price of the item corresponds to my project. delivery time: fast. thank you
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Eric L.
Rating: 5 out of 5
following a purchase from 20/01/2026
Very fast delivery. The ordered material works perfectly.
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