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S
Rating: 5 out of 5
Very serious business
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 015 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Perfect. No problem
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G
Rating: 5 out of 5
Good
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J
Rating: 5 out of 5
good
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P
Rating: 5 out of 5
As usual, unfortunately nothing to complain about... LOL! Top of course!!! Quality price service + elite member I am on top. Another order delivered on the scheduled date, quality of the gear on top!!! Another 100km with the Mavic received last week, perfect. Thank you Materiel-velo.com Fiorano
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C
Rating: 5 out of 5
Excellent product and the best price on the market. Very fast delivery. Well done.
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M
Rating: 5 out of 5
Satisfied with the delivery and delay
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P
Rating: 5 out of 5
Received quickly as usual.
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S
Rating: 5 out of 5
Perfect! I recommend this store
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T
Rating: 5 out of 5
Order received quickly, a serious site to recommend
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D
Rating: 5 out of 5
Order arrived quickly at the chosen pickup point
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M
Rating: 5 out of 5
Transaction without problems.
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J
Rating: 5 out of 5
Very happy
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C
Rating: 4 out of 5
very professional
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C
Rating: 5 out of 5
As expected
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J
Rating: 5 out of 5
.
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E
Rating: 5 out of 5
Very good purchase
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B
Rating: 4 out of 5
Products conform to the descriptions. Delivery in 24 hours, great.
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J
Rating: 5 out of 5
Impeccable advice + service
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K
Rating: 5 out of 5
Good experience, the only downside comes from the delivery company, which was delayed (1 day) but nothing serious.
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J
Rating: 5 out of 5
Excellent site
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J
Rating: 5 out of 5
Very good site, the order arrives in two days very quickly, meets my requests
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R
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
Very fast delivery, compliant material
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L
Rating: 5 out of 5
GOOD
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C
Rating: 5 out of 5
Bie '
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H
Rating: 5 out of 5
Fast and secure delivery, correct price
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P
Rating: 5 out of 5
impeccable
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N
Rating: 5 out of 5
product ok delivery ok
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A
Rating: 2 out of 5
Being absent during the delivery person's visit, he left the package at a drop-off point in a neighboring village. I received no information for a week. It was only after asking your services that you informed me of where to find my package, which I retrieved just in time before its return. Your services are okay but the delivery person... The equipment corresponds to my request.
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Response from Materiel-velo.com
Hello Alain,
Thank you for your feedback and we are glad to learn that the equipment corresponds to your request. We understand your frustration regarding the delivery and take your comments very seriously. It happens that delivery people take the initiative to drop off packages at a relay point when the initial delivery is not possible. However, this is an isolated event and independent of our will.
Best regards,
The Materiel-velo.com team
Thank you for your feedback and we are glad to learn that the equipment corresponds to your request. We understand your frustration regarding the delivery and take your comments very seriously. It happens that delivery people take the initiative to drop off packages at a relay point when the initial delivery is not possible. However, this is an isolated event and independent of our will.
Best regards,
The Materiel-velo.com team
C
Rating: 5 out of 5
Large choice of products and very fast delivery.
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J
Rating: 5 out of 5
Ok
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J
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Hello competitive prices, team reached by phone very pleasant and responsive, I congratulate you, fast order shipment
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D
Rating: 5 out of 5
well done thank you.
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G
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
I am satisfied with my order. It's serious
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D
Rating: 5 out of 5
The order meets my expectations, delivery speed, perfect.
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S
Rating: 5 out of 5
Excellent as always, there is no better service!
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Y
Rating: 5 out of 5
Nothing to report
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