Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2, 3, 4 and 5 stars

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S
Serge C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very satisfied
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Manu J.
Rating: 5 out of 5
following a purchase from 03/12/2025
Great and really a good price compared to several websites. thank you very much
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Yannick D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Good bike equipment at bike equipment! With a special mention for the Artigues store that always gives good advice.
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Patrick F.
Rating: 5 out of 5
following a purchase from 03/12/2025
Products confirmed to what I ordered with fast delivery
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Benoit M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very satisfied
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Serge B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Perfect, super
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Jordan H.
Rating: 4 out of 5
following a purchase from 03/12/2025
Package in good condition and delivery within the indicated delivery times
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Pierre B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Compliant
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Erick C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Perfect
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Philippe L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Happy with Matériel Vélo, quality products at more than affordable prices... and it's French.
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Christophe B.
Rating: 5 out of 5
following a purchase from 02/12/2025
fast shipping
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Thierry D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect
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Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Nothing to report.
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D
Dominique B.
Rating: 5 out of 5
following a purchase from 30/11/2025
The delivered products are always in accordance with the ordered products and within correct deadlines.
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Roland T.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect
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Roland G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Order as expected.
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H
Hugo T.
Rating: 2 out of 5
following a purchase from 02/12/2025
Delivered to a relay point more than 10km from my initial relay
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Response from Materiel-velo.com
Hello Hugo,

Thank you for your feedback. We are sorry to hear that your delivery did not go as planned. This is a decision made directly by the carrier and not of our will. We will pass your feedback to our team to improve our service. Please feel free to contact us with any questions.

Best regards,
The Materiel-velo.com team
J
Jean-Louis A.
Rating: 5 out of 5
following a purchase from 30/11/2025
Order well delivered on time to the chosen store
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Olivier C.
Rating: 5 out of 5
following a purchase from 01/12/2025
good fast service
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Michel D.
Rating: 5 out of 5
following a purchase from 27/11/2025
Hyper responsive after a return of too small gloves. My new pair arrived 2 days later with free shipping. I recommend bike equipment, always attentive.
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Richard D.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good!
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Michel M.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very satisfied
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Brigitte B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good as usual.
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Jean Pierre H.
Rating: 5 out of 5
following a purchase from 26/11/2025
Very good
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Jesus C.
Rating: 5 out of 5
following a purchase from 01/12/2025
Everything correct and the shipping fast.
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Christian L.
Rating: 5 out of 5
following a purchase from 13/11/2025
Hello, very satisfied with the ordered product (k 7 campa 10 V) and the delivery time.
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Cedric S.
Rating: 5 out of 5
following a purchase from 29/11/2025
Easy, fast delivery, product as described
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Philippe R.
Rating: 5 out of 5
following a purchase from 30/11/2025
Super product, easy to set up and use.
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Petit J.
Rating: 5 out of 5
following a purchase from 02/12/2025
Fast and good quality-price ratio
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Olivier L.
Rating: 5 out of 5
following a purchase from 27/11/2025
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B
Bernard L.
Rating: 5 out of 5
following a purchase from 01/12/2025
Nothing to report
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Daniel C.
Rating: 5 out of 5
following a purchase from 30/11/2025
5 stars perfect
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Geoffrey L.
Rating: 5 out of 5
following a purchase from 02/12/2025
Super, lightning delivery
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Thomas C.
Rating: 5 out of 5
following a purchase from 30/11/2025
good product without issues
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Didier N.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very satisfied, fast shipping, satisfied.
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Marcel F.
Rating: 5 out of 5
following a purchase from 01/12/2025
Hello, fast delivery and in accordance with my order.
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Philippe M.
Rating: 4 out of 5
following a purchase from 29/11/2025
Small computer problem during payment, but quickly resolved by Lucas. Delivery OK, nothing is missing and everything is in good condition. Moreover, it was very fast. Bravo. Philippe
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Regine P.
Rating: 5 out of 5
following a purchase from 02/12/2025
Serious, order sent quickly.
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Sébastien D.
Rating: 5 out of 5
following a purchase from 01/12/2025
A site with fair prices, and respects deadlines.
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Tom B.
Rating: 5 out of 5
following a purchase from 01/12/2025
satisfied
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