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P
Rating: 5 out of 5
Excellent purchase, fast shipping, no issues upon receipt. This company seems to be made by and for cycling enthusiasts, and you can feel it!
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Order received well and satisfied but not tried yet
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J
Rating: 5 out of 5
Yes, satisfied with my order. Product quality, good price, and timely delivery. Experience to renew for future needs. Thank you
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L
Rating: 5 out of 5
Sidi Genius 10 purchase received quickly.
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R
Rating: 5 out of 5
very good material and super fast delivery I recommend
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P
Rating: 5 out of 5
Delivered in very little time and delighted with the quality of the products
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O
Rating: 4 out of 5
Be careful, it runs small. But very good.
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E
Rating: 5 out of 5
Delivery, product as described. Nothing to say
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A
Rating: 5 out of 5
Delivery as expected and products well packaged.
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M
Rating: 5 out of 5
I am waiting for a follow-up response from your specialist
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J
Rating: 5 out of 5
Fast delivery with a serious provider and product well in stock at an attractive price
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C
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
flawless
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C
Rating: 5 out of 5
Thank you for the speed and compliance of the material
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D
Rating: 5 out of 5
Fast and careful delivery, in accordance with the order. Thank you
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I
Rating: 5 out of 5
Everything is ok
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P
Rating: 5 out of 5
Very fast delivery, therefore very happy.
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D
Rating: 5 out of 5
Delivery before the scheduled date. Package perfectly wrapped. I recommend.
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C
Rating: 5 out of 5
Product ordered at a very attractive price. Delivery on time, product received perfectly packaged. An experience I will repeat without worries.
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P
Rating: 5 out of 5
Always very satisfied with this site (quality and delivery) after many purchases.
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D
Rating: 5 out of 5
Great but it's a shame that no gift or discount has been given as a good customer for years. Dominique Burkart
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D
Rating: 2 out of 5
Instructions unclear and impossible to fix on the seat post. The rubber has also broken. A loyal customer of Matériel Vélo, I am disappointed.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback and we are sorry to learn that your experience was not satisfactory with this product. We have not received similar feedback regarding this product. Please do not hesitate to contact us via the customer service form directly so that we can provide you with a solution if possible.
Best regards,
The Matériel Vélo team
Thank you for your feedback and we are sorry to learn that your experience was not satisfactory with this product. We have not received similar feedback regarding this product. Please do not hesitate to contact us via the customer service form directly so that we can provide you with a solution if possible.
Best regards,
The Matériel Vélo team
C
Rating: 5 out of 5
Products conform to the order
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D
Rating: 5 out of 5
Always satisfied. Thank you.
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N
Rating: 5 out of 5
It's perfect
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A
Rating: 5 out of 5
Clear and easy-to-use website, wide selection, useful information, fast delivery and well-packaged material.
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D
Rating: 5 out of 5
Package delivered very quickly
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L
Rating: 5 out of 5
Good advice on the material before buying it, order placed on Thursday and received on Saturday, really great. Complete order and delivered without any damage. For prices, they are the cheapest on the market for a very large number of items, I had almost 60 euros difference on my entire order when ordering from other more well-known sites. I recommend this site.
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M
Rating: 5 out of 5
Delivery as per order
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N
Rating: 5 out of 5
Perfect !!!! thanks to the Gradignan store for their service
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P
Rating: 5 out of 5
Very good.
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C
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Very professional
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D
Rating: 5 out of 5
very responsive, fast delivery.
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O
Rating: 5 out of 5
Good service
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P
Rating: 3 out of 5
Item presented on the Internet does not correspond to the accounting of the bike of the Home Trainer, which was well mentioned on the site (hence 1 star). Nevertheless, very quick reaction for a return at no charge (which is worth 5 stars on this point). Hence an average of 2 stars
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P
Rating: 5 out of 5
Very good, order sent very quickly, as usual. Top bike equipment.
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Y
Rating: 5 out of 5
Super service
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J
Rating: 5 out of 5
Ultegra cassette and chain well received, Shimano quality my order arrived quickly Regards JJ
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