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J
Rating: 4 out of 5
with a bit of delay but thank you for the adequate responses
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2, 3, 4 and 5 stars
Reset filtersY
Rating: 5 out of 5
On time and material conforms to the order.
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M
Rating: 5 out of 5
Order received quickly and as expected as always.
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O
Rating: 5 out of 5
Immediate availability of the material, fast shipping.
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N
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Good prices and good services!
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J
Rating: 5 out of 5
Fast and good price. Recommendable.
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M
Rating: 5 out of 5
super good
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J
Rating: 5 out of 5
Material conforms to the description; it meets my expectations
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P
Rating: 5 out of 5
Short delay and quick action to handle a return
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P
Rating: 5 out of 5
Received the order quickly and package was perfect
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Y
Rating: 5 out of 5
fast and careful shipping, thank you
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A
Rating: 5 out of 5
Very happy with my purchase. Wheels ordered online and very fast delivery. I am very satisfied and I recommend. Thank you
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P
Rating: 5 out of 5
Very good - Fast
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P
Rating: 5 out of 5
Fast delivery Purchase that meets my expectations Very good for this order
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T
Rating: 5 out of 5
Perfect!!
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A
Rating: 5 out of 5
Everything went as expected. Review from a loyal customer.
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J
Rating: 5 out of 5
Everything is OK. Delivery within the deadlines.
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H
Rating: 4 out of 5
very good products, a bit long delays ....
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D
Rating: 5 out of 5
super fast delivery
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M
Rating: 5 out of 5
Conforming products, fast shipping, interesting prices.
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T
Rating: 5 out of 5
Product conforms and delivery on time.
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J
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Package received perfect as usual thank you excellent
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G
Rating: 5 out of 5
Very good site with interesting prices and fairly short delivery times.
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M
Rating: 5 out of 5
Very good
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D
Rating: 3 out of 5
Very satisfied with the product and the experience on the website. However, the delivery process with DPD was catastrophic: I had requested delivery to a pickup point. This was not done (reason given: package too large), then I requested home delivery which was also not done. I ended up going to pick up my package at the warehouse. A significant wait, agents on site struggling to find the packages. I ended up in the warehouse looking for my package. An agent finally managed to find it. Fortunately, my purchase was in good condition. However, I lost half a day as I had initially planned to pick it up at a pickup point. I no longer wish to ship my purchases via DPD. The previous experience a year ago was also unfortunate. I will not finalize my purchases if the only delivery option offered is this company.
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J
Rating: 5 out of 5
Correct price, fast delivery
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R
Rating: 5 out of 5
Package received quickly and as described
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T
Rating: 5 out of 5
Nothing to report, quick shipping
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J
Rating: 5 out of 5
Very serious store
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P
Rating: 5 out of 5
As always, impeccable
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L
Rating: 5 out of 5
Perfect delivery on time
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L
Rating: 4 out of 5
very fast delivery, and products conforming to my order on the site.
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M
Rating: 5 out of 5
Fast shipping, top!
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D
Rating: 5 out of 5
Fast and secure delivery, product meets my expectations. Thank you MaterielVelo.com
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D
Rating: 5 out of 5
Super. Ordered on Sunday, delivered to home the following Wednesday. All products were in accordance with what I had ordered.
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J
Rating: 5 out of 5
Always an efficient service!
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M
Rating: 5 out of 5
Order delivered on time - perfect equipment
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D
Rating: 5 out of 5
Since I started ordering from Matériel vélo I have always been satisfied with the service and the quality of the equipment.
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