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F
Rating: 5 out of 5
Always a quality service. Speed. Secure packaging for products that may leak or grease. Zero faults.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Order shipped very quickly. Perfect
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P
Rating: 5 out of 5
Hello, Very satisfied with the order process until delivery. It's very fast. The parts are well packaged. I am very satisfied.
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P
Rating: 5 out of 5
Very good site, good quality price service. Team available and very responsive for any questions and/or technical advice or other problems.
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T
Rating: 5 out of 5
Perfect, as usual with Matériel Vélo.
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Y
Rating: 5 out of 5
effective
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S
Rating: 5 out of 5
Very satisfied with the handling of my order and the delivery time. Compliant with what I ordered.
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B
Rating: 5 out of 5
Choice, interesting price and fast delivery
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C
Rating: 5 out of 5
Speed and efficiency, nothing more to add
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T
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Material received quickly
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E
Rating: 5 out of 5
Product as described, and very fast delivery!!!
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P
Rating: 5 out of 5
Solid tires. EXCELLENT grip on wet surfaces. The performance is very good.
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P
Rating: 5 out of 5
the delivered products correspond exactly to my request, delivery on time as usual
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E
Rating: 4 out of 5
perfect
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H
Rating: 5 out of 5
Delivery as per the order.
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G
Rating: 5 out of 5
Satisfied with my order and delivery.
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A
Rating: 5 out of 5
Deadlines respected, unbeatable price.
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G
Rating: 5 out of 5
Perfect!!!
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D
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
A quick delivery from abroad.
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G
Rating: 5 out of 5
Order delivered quickly
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N
Rating: 3 out of 5
The shipment is top-notch, unfortunately the 2 wheels were warped, my bike shop fixed them, but at this price it's not normal
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Response from Materiel-velo.com
Hello,
Your message concerns a customer service issue rather than a real review of the product's use.
To better address the mentioned problem, I ideally invite you to contact our customer service, so we can provide a solution as much as possible.
The Materiel-velo.com team
Your message concerns a customer service issue rather than a real review of the product's use.
To better address the mentioned problem, I ideally invite you to contact our customer service, so we can provide a solution as much as possible.
The Materiel-velo.com team
T
Rating: 2 out of 5
Website not very intuitive with rather vague product descriptions in addition to prices that are too high
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Response from Materiel-velo.com
Hello Titouan,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience on our site did not meet your expectations. Your comments regarding the intuitiveness of the site and the product descriptions are valuable and will help us improve our services. For this, you can contact us at 04 74 694 694 to discuss this matter. Additionally, regarding our prices, we do our best and are quite competitive.
We hope to welcome you again and provide you with a more satisfying experience in the future.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience on our site did not meet your expectations. Your comments regarding the intuitiveness of the site and the product descriptions are valuable and will help us improve our services. For this, you can contact us at 04 74 694 694 to discuss this matter. Additionally, regarding our prices, we do our best and are quite competitive.
We hope to welcome you again and provide you with a more satisfying experience in the future.
Best regards,
The Materiel-velo.com team
D
Rating: 5 out of 5
Good site
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B
Rating: 5 out of 5
Product as described and shipped quickly.
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A
Rating: 5 out of 5
Highly recommended
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L
Rating: 5 out of 5
very good!
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D
Rating: 4 out of 5
Very good
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D
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
The prices are competitive and the shipping is fast. As usual, by the way
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V
Rating: 5 out of 5
Very interesting price, express delivery
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G
Rating: 5 out of 5
Fast and compliant delivery
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C
Rating: 5 out of 5
impeccable product conforming to my order
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G
Rating: 5 out of 5
The product met expectations perfectly. Good reference. Fast shipping.
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V
Rating: 5 out of 5
Excellent after-sales service
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D
Rating: 5 out of 5
Order processed quickly. Delivery time is fine.
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C
Rating: 5 out of 5
Essential to keep riding in winter. I use it with the ROUVY app without any problem. Very happy with my purchase.
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S
Rating: 5 out of 5
Nothing, fast shipping, site to recommend
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