Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 769 published reviews

5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2, 3, 4 and 5 stars

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Yoann G.

Published on 17/10/2025 à 16h00 following a purchase from 05/10/2025

Perfect purchase for the upcoming winter. Requires time and patience for the first assembly.

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Thomas M.

Published on 17/10/2025 à 15h59 following a purchase from 04/10/2025

Product as described, fast delivery, perfect!

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Laurent B.

Published on 17/10/2025 à 15h56 following a purchase from 06/10/2025

Address error.. delayed reception.

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Response from Materiel-velo.com Published on 22/10/2025

Hello,

We are sorry for the delivery delay due to an address error. This is an incident beyond our control, which we sincerely regret. Colissimo indeed dropped your package at a post office instead of delivering it to your home.

Please feel free to contact our customer service at 04 74 694 694 or via our online form for any further inquiries.

Thank you for your understanding,
The Materiel-velo.com team

Daniel L.

Published on 17/10/2025 à 15h55 following a purchase from 06/10/2025

Very nice sign for cycling enthusiasts

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Sebastien H.

Published on 17/10/2025 à 15h54 following a purchase from 03/10/2025

I want to particularly congratulate the customer service of Matériel-velo.com, responsive, and especially very effective. My BMC frame was cracked, thanks to their professionalism, I was able to obtain a new one under warranty! Thank you!

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Patricia J.

Published on 17/10/2025 à 15h53 following a purchase from 06/10/2025

Delivery as usual!

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Philippe S.

Published on 17/10/2025 à 15h50 following a purchase from 06/10/2025

Very happy with the product. Very fast delivery

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Nicolas P.

Published on 17/10/2025 à 13h17 following a purchase from 03/10/2025

I highly recommend this site.

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Robert R.

Published on 17/10/2025 à 13h06 following a purchase from 04/10/2025

Received within the deadlines according to the order, well packaged.

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Francois-Xavier W.

Published on 17/10/2025 à 12h07 following a purchase from 03/10/2025

very good and fast

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Hubert C.

Published on 17/10/2025 à 10h33 following a purchase from 26/09/2025

Completely satisfactory. Professional

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Bertrand P.

Published on 17/10/2025 à 07h35 following a purchase from 05/10/2025

Very good product

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Emmanuel B.

Published on 17/10/2025 à 07h31 following a purchase from 04/10/2025

perfect

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Carme J.

Published on 17/10/2025 à 07h24 following a purchase from 03/10/2025

Top thank you

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Franck S.

Published on 17/10/2025 à 07h02 following a purchase from 04/10/2025

Very good.

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Pierre S.

Published on 17/10/2025 à 06h52 following a purchase from 04/10/2025

Very good

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Massel C.

Published on 17/10/2025 à 06h07 following a purchase from 05/10/2025

Good product in accordance with the description. Does the job. Simple function buttons to use

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Yann A.

Published on 17/10/2025 à 05h30 following a purchase from 03/10/2025

Fast delivery and compliant products

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Philippe D.

Published on 17/10/2025 à 05h14 following a purchase from 05/10/2025

Satisfied, good product and arrived on time

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René R.

Published on 17/10/2025 à 04h56 following a purchase from 04/10/2025

compliant items, fast delivery, careful packaging

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Jean-Pierre M.

Published on 17/10/2025 à 04h50 following a purchase from 02/10/2025

nothing to report

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Laure C.

Published on 17/10/2025 à 04h50 following a purchase from 05/10/2025

Product as described. Fast delivery. I recommend.

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Benjamin P.

Published on 17/10/2025 à 04h11 following a purchase from 05/10/2025

Order received on time. Benjamin

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Dominique R.

Published on 17/10/2025 à 02h58 following a purchase from 03/10/2025

Top service, fast delivery

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Pierre F.

Published on 16/10/2025 à 21h21 following a purchase from 03/10/2025

As described!

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Thomas B.

Published on 16/10/2025 à 20h58 following a purchase from 04/10/2025

Perfect! Thank you to all the employees involved!

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Philippe S.

Published on 16/10/2025 à 20h46 following a purchase from 03/10/2025

Impeccable delivery and quality advice. The best

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Jean-Luc P.

Published on 16/10/2025 à 20h19 following a purchase from 04/10/2025

Very good

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Estienne C.

Published on 16/10/2025 à 19h37 following a purchase from 05/10/2025

Very good product as usual

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Nicolas T.

Published on 16/10/2025 à 19h22 following a purchase from 04/10/2025

Very good site, fast delivery

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Michel P.

Published on 16/10/2025 à 19h17 following a purchase from 04/10/2025

fast shipping products conform to the order order on this site you will not be disappointed

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Michel S.

Published on 16/10/2025 à 19h00 following a purchase from 04/10/2025

Fast delivery. Product meets my expectations.

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Michel J.

Published on 16/10/2025 à 18h46 following a purchase from 04/10/2025

Simple order and ultra-fast delivery.

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Dominique O.

Published on 16/10/2025 à 18h46 following a purchase from 03/10/2025

Fast delivery, good tracking, merchandise conforms to the description on the site. Everything works well on a large development without forcing

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Jean-Luc C.

Published on 16/10/2025 à 18h40 following a purchase from 04/10/2025

Satisfied with the product. Fast delivery

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Christian J.

Published on 16/10/2025 à 18h37 following a purchase from 05/10/2025

nothing to report

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Guy F.

Published on 16/10/2025 à 18h30 following a purchase from 03/10/2025

Excellent precision of the information regarding the products. Fast delivery and without problems.

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Catherine P.

Published on 16/10/2025 à 18h29 following a purchase from 03/10/2025

Efficient service

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Patrick P.

Published on 16/10/2025 à 18h28 following a purchase from 03/10/2025

Excellent service.

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Sylvain A.

Published on 16/10/2025 à 18h22 following a purchase from 04/10/2025

Order placed on Sunday, delivered on Tuesday. Delivery to a relay point, compliant with the order. I highly recommend this seller.

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